Product Specialist

5 days ago


Chicago, United States HOWARD ORLOFF IMPORTS Full time

**Product Specialist job summary**

Jaguar Chicago, Land Rover Chicago, and Howard Orloff Volvo Cars are seeking a motivated Product Specialist to be a knowledgeable, outgoing, and problem-solving resource for our loyal customers.

This is an incredible training opportunity for motivated individuals to get an introduction to sales. Learn on-the-job skills with our luxury vehicles.

The Product Specialist position is responsible for becoming an expert in all three of our products lines - Jaguar, Land Rover, Volvo - current models, technology, upcoming models, and technology of all previous models. The Product Specialist is responsible for understanding the differences and advantages of our products as compared to its competitors - including lease, finance, and after-sales products and services.

The Product Specialist position is designed to allow those who desire to increase their compensation to transition to a full-time Sales Consultant.

**Product Specialist duties and responsibilities**
- Continuously expand knowledge of our product line
- Meet and greet all customers
- Always deliver exceptional customer service
- Answer all questions and address all concerns that the customer may have
- Help customers be sure of which vehicle is the right choice for them
- Demonstrate vehicle functionality accurately
- Accurately communicate all technical specifications
- Work cooperatively with the rest of the team
- Seek self-improvement through mentoring and coaching from senior team members
- Remain in compliance with company guidelines
- Collect and log all customer contacts including contact information for follow-up
- Follow up with potential customers to see if you can be of further help
- Offer related products, services, and accessories to customers
- Be available to take the customer on a vehicle test drive

**Qualifications, requirements, and skills**
- High school diploma/GED required
- Must have a valid IL driver's license
- Must be willing to submit for a background check and drug screen
- Previous car sales or product specialist experience a plus
- Excellent customer service skills
- Strong computer skills required
- 1+ years experience in retail sales preferred

**What We Offer**
- Paid time off after 90 days
- Paid sick time after 30 days
- Medical Insurance
- Dental Insurance at no cost to you
- Life Insurance, Short-term Disability Insurance, and AD&D at no cost to you
- 401(k)with matching and discretionary profit sharing
- Health club attendance program - earn up to $70/month
- Fun & friendly environment with the goal of continuously developing our incredible company culture
- Competitive pay and monthly bonus for all employees
- We hire to retire

Pay: $17.00 per hour

Expected hours: 40 - 45 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Parental leave
- Referral program

Experience level:

- 1 year

Supplemental pay types:

- Bonus opportunities
- Monthly bonus

**Experience**:

- Customer service: 2 years (preferred)

License/Certification:

- Driver's License (required)

Ability to Commute:

- Chicago, IL 60622 (required)

Work Location: In person


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