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Patient Care Coordinator

3 months ago


San Diego, United States ActiveMed Integrative Health Center Full time

We are looking for a Patient Care Coordinator/Administrative Assistant to join our holistic medical facility and assist with organizational functions. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients. As a Medical administrative assistant, you will perform various tasks on a daily basis so you should be able to multitask and prioritize. We expect you to handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you. Ultimately, you should be able to ensure our medical facility’s smooth operation by accurately completing administrative tasks in a timely manner.

**Responsibilities**
- Interview patients for case histories prior to appointments
- Update and maintain patients’ health records
- Assist patients with initial paperwork
- Schedule and coordinate appointments
- Process insurance claims in compliance with law requirements
- Use medical software to support all transactions
- Manage receivable and payable accounts and maintain financial records
- Answer patients’ queries and ensure quality customer service
- Collaborate with providers to help with medical examinations, schedule tests and order supplies
- Ensure compliance with procedures
- Keep up-to-date with changes in medical and insurance legislation

**Skills**
- Proven work experience as a Medical administrative assistant
- Hands on experience with medical software and Google Workspace
- Knowledge of healthcare operations
- Familiarity with medical and insurance legislation
- Excellent organizational and multitasking skills
- Customer-oriented communication skills
- High school diploma; certification in medical administration is a plus

**Must be available to consistently work from 8:45 AM-7 PM on Tuesdays, Thursdays, and Fridays in the San Diego office plus 8:45 AM-2 PM on Saturdays in the Encinitas office.**

**Job Type**: Part-time

Pay: $17.00 - $18.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance

Healthcare setting:

- Private practice

Medical specialties:

- Allergy & Immunology
- Endocrinology
- Holistic Medicine
- Pain Medicine
- Physical & Rehabilitation Medicine
- Reproductive Endocrinology & Infertility
- Sleep Medicine
- Sports Medicine

Schedule:

- 8 hour shift

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Medical office: 1 year (preferred)
- Administrative: 1 year (preferred)
- Computer skills: 1 year (preferred)

Work Location: In person