Assistant Manager, Upscale Resale Stores

3 weeks ago


Grand Haven, United States Love In Action of the Tri-Cities Full time

Job Title: Assistant Manager, Upscale Resale Stores

Location: Upscale Resale Store

Reports to: Store Director

Date Prepared: May 2, 2024

Position Overview: The Assistant Store Manager serves as a leader at the Love in Action Upscale Resale Stores and is in charge when the Store Director is not present. This individual will work closely with the Store Director to oversee and ensure the maintenance of an attractive, smooth running store with good customer relations. The store manager will greet customers, answer phones, accept and sort donated merchandise, coordinate volunteers and delegate of work assignments. This position serves donors, volunteers and staff. This individual will demonstrate a love for Christ exemplified by grace, flexibility and compassion for others. They will train and encourage volunteers. They will express thankfulness and be informative to donors. Further, they will demonstrate good listening skills, patience, understanding and discernment at all times.

Essential Responsibilities and Duties:

- Assist with pricing of furniture, hard goods, and clothing
- Assist with the management of the display of goods
- Oversee receiving donated goods
- Assist in organizing and monitoring the storage and distribution of goods
- Train, oversee and encourage volunteers
- Be aware of customer needs and /or complaints to provide good customer service
- Respond to customer inquires
- Manage incoming calls
- Communicate and coordinate with the Store Director
- Run nightly store reports
- Support volunteers with customer issues Skills and Abilities:

- Believes in and follows Jesus as evidenced by character traits
- Strong retail management and customer service experience
- Ability to maintain a composed demeanor in a busy environment
- Others-focused as demonstrated in good listening skills, encouraging others
- Strong math and cash handling skills
- Demonstrate a “can do” attitude that is both flexible and team player oriented
- Exhibit good organizational and time management skills and is detail-oriented
- Computer skills are desired.
- Strong administrative skills including processes and procedures, keeping a schedule, and organizing data
- Reliable and dependable
- Must be able to lift 40 lbs.

**Education**:
High School Diploma

Hours and Compensation:
30 hours per week to be scheduled with the Store Director, including every other Saturday from 9:30 am to 4:30 pm.

Biweekly pay schedule Pay range: $14.00 - $16.00

**Benefits**:
Paid Time Off in accord with the Employee Handbook

Simple IRA, available after one year, if qualified

**Job Type**: Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: No more than 30 per week

**Benefits**:

- Paid time off

Experience level:

- 2 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday
- Rotating weekends

Ability to Relocate:

- Grand Haven, MI 49417: Relocate before starting work (required)

Work Location: In person



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