Is Program Manager

1 month ago

Silver Spring, United States Children's National Hospital Full time

**Description**

**Qualifications**

**Minimum Education**
- Bachelor's Degree Bachelor's degree in Information Technology, Computer Science, Business Management, or a related field. (required)
- Master's Degree Masters degree in Information Technology, Computer Science, Business Management, or a related field. Master's degree is a plus. (preferred)

**Minimum Work Experience**
- 5 years Proven experience as a Senior Project Manager or related role in the IT or Healthcare industry, with a successful track record of delivering complex programs. (required)

**Required Skills/Knowledge**
- Strong understanding of project and program management methodologies (Agile, Scrum, Waterfall, etc.) and tools (e.g., Jira, Microsoft Project, etc.).
- Excellent leadership and interpersonal skills, with the ability to lead and inspire cross-functional teams.
- Exceptional communication skills, both written and verbal, with the ability to present complex technical concepts to non-technical stakeholders.
- Strong analytical and problem-solving capabilities, with a keen attention to detail.
- Ability to manage multiple priorities in a fast-paced and dynamic environment.
- Proven experience in risk management and mitigation strategies.
- Experience with Healthcare IT project/program management is desirable.
- Demonstrated ability to build successful working relationships with external vendors or out-sourced professional services providers.
- Familiarity with Cerner Millennium, Epic, PeopleSoft/Fusion, and ServiceNow is desirable.

**Required Licenses and Certifications**
- Project Management (PMP) (preferred)

**Functional Accountabilities**
**Job Duties**
- Lead the end-to-end management of complex programs, including defining program scope, goals, deliverables, resources, and budget.
- Develop and maintain program roadmaps, timelines, and project plans, ensuring alignment with business objectives and strategic goals.
- Act as the primary point of contact for program stakeholders, providing regular updates on program status, risks, and mitigations.
- Collaborate with cross-functional teams to identify requirements, allocate resources, and manage dependencies between projects and initiatives.
- Implement best practices and methodologies for program management, ensuring consistent and efficient execution across the IS department.
- Identify potential risks and issues within the program and develop strategies to address and mitigate them.
- Provide mentorship and guidance to junior project/program managers, fostering their growth and development.
- Monitor and report program metrics and KPIs, providing insights and recommendations to senior leadership.
- Support the evaluation and selection of external vendors, partners, and contractors when necessary.
- Collaborate with the IS leadership team to align program strategies with the overall IS roadmap and business objectives.

Organizational Accountabilities
- Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others’ ideas and opinions

Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things

Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

**Primary Location**: Maryland-Silver Spring

**Work Locations**: Inventa Towers 1 Inventa Place Silver Spring 20910

**Job**: Information Technology

**Organization**: Operations

**Position Status**: R (Regular) - FT - Full-Time

**Shift**: Day

**Work Schedule**: M-F 40 hours

**Job Posting**: Apr 18, 2024, 6:43:03 AM

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