F&b Server
2 weeks ago
**FOOD & BEVERAGE SERVER**:
**Food & Beverage Servers are vital in developing connections to patrons within our eating establishments. They develop and nurture guest relationships from the first point of contact with a guest, through a meal, and throughout many meals for many years to come. We seek out team members who are honest-to-goodness members of “Club Human.” They have the ability to authentically develop pathways for real relationships with our guests and endear them to our businesses for years to come. Our goal is to hire Food & Beverage professionals who see each dining experience as a unique opportunity to engage with their fellow-humans and make their experiences enthusiastically positive.**:
**We See You & We Want You On Our Team**
SCP is currently seeking a radically-friendly Food & Beverage server to elevate the dining experience of our hotel guests..
**Your New Opportunity**:
You serve guests according to best practices and cultural values (do good and contribute joy). You have upselling skills and product knowledge to ensure all guests receive their favorite F&B’s. You maintain ownership and contribute to guest-happiness and successful sales. You are able to “read” your fellow-humans and own your mistakes. You have great problem-solving and reasoning skills.
**What You Will Tackle**:
- Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.- Observing guest reactions and conferring frequently with team members to ensure guest satisfaction.- Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.- Serves guests according to established SCP procedures.- Follow Hotel policies with lost and found items.- Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.- Continuously promote sanitation, safety, and security efforts.- Report to the F&B Manager/F&B Supervisor on-time, rested, and ready to grow().- Maintain a professional demeanor and attitude.- Take orders, accept payments, compute guest checks, operate a point-of-sale register system.- Ensure daily setup procedures are complete; complete prep for next shift.- Perform routine cleaning duties as assigned. Bus tables as needed.- Set up and serve special functions and events as scheduled.- Reports tips for each pay period.- Adhere to relevant Food Safety Hygiene standards.- Other duties as assigned.
**The Essentials**:
- Must be a United States citizen or possess a valid work permit.- Must have a valid State-Issued Driver's License.- 1 years leadership experience in Food and Beverage preferred.- High School diploma or equivalent
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