Russian/english Bilingual Intake Coordinator

2 weeks ago


Brooklyn, United States Expert Home Care Inc. Full time

Expert Home Care is seeking an English/ Spanish Intake Coordinator to join our team.
- **Must have at least 1 year experience in home care.**_

The intake coordinator is responsible for receiving referrals from various medical facilities in the community, ensuring correct patient demographics and basic clinical admission information.

WE PAY TOP $$$$$$$$

**Responsibilities**:

- Process patient referrals demographics, required basic clinical information and financial reimbursement information.
- Contact patients and educate them on the Managed Long Term Care Program
- Entry of referral on an internal database with appropriate color coded references and comments as applicable.
- Verify eligibility and benefits of all Medicare, Medicaid, Commercial and Managed Care Insurances utilizing websites available and direct phone calls to Insurance companies.
- Contacts service representatives at Managed Care Insurance companies to verify eligibility and benefits for home care coverage and obtain initial evaluation authorizations for patients referred for home care services.
- **Data entry of required insurance information in the Agency’s computer system to ensure accurate and timely reimbursement.**:

- Daily data entry of Face to Face documents and maintenance of patient clinical information
- Excellent verbal and writing communication skills, ability to work in a fast paced, multi-task environment with competing priorities
- Excellent interpersonal and organizational skills

Job Requirements:

- English/Russian Speaking
- INTAKE FOR HOME CARE with previous experience is a big PLUS
- Excellent customer service & follow-up skills
- Strong organizational skills with heavy attention to detail
- Proficient in computer skills and software navigation. Will work with HHA Exchange.

Pay: $25.00 - $35.00 per hour

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- HOME CARE: 1 year (required)
- INTAKE: 1 year (required)

Work Location: In person



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