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Front Desk Agent/night Audit
2 weeks ago
Effectively achieving full guest satisfaction.
- Processing guest charges and payments accurately.
- The position will also be responsible to follow basic account procedures to assure the hotel's procedures are complete and accurate.
- Audit, balance, post, and report on the front desk, rooms, and all food and beverage outlets’ cash and credit operations to ensure accurate function and optimal operations management
- Run the night audit final after ensuring all revenue is in balance
- Dependability, professionalism, attention to detail and follow-through are critical elements to the position.
- Night audit position is crucial to assure every guest has a safe and secure stay.
- Ability to maintain a positive attitude in all situations.
- Solid computer skills.
- Ability to work flexible schedule including morning, afternoons, evenings, overnights, holidays and weekends.
- Excellent communication skills; must possess a strong team spirit.
- Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
- Makes, confirms, and cancels reservations.
- Assists management with any inquiries or special projects to be completed.
**Job Type**: Part-time
Pay: $17.00 - $17.50 per hour
**Benefits**:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overnight shift
- Weekends as needed
Work setting:
- In-person
**Experience**:
- Hotel experience: 1 year (required)
Work Location: In person
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