Lead Owner's Representative

2 months ago

Chicago, United States IFF Full time

Description:
**Title**: Manager, Research Design & Practice

**Employee Status**: Full Time-Exempt

**Grant Funded**: No

**Salary**: Grade 7

Starts at $107,700

**Reports to**: Vice President, Organizational Learning

**Matrix Reporting**: None

**Department**: Social Impact Accelerator-Organizational Learning

**Location**: Chicago, IL

**Department Function**: The Social Impact Accelerator (SIA) develops and implements processes, systems, and structures to facilitate, coordinate, and hold IFF accountable for equity in practice, cross-functional collaboration, innovation, scaling of impact, and systems change. SIA comprises five interdependent functions: Strategic Insights; Strategic Response; Organizational Learning; Sector-Based Strategy; and Equity, Diversity, and Inclusion. Organizational Learning leads the design, development, implementation, and continuous improvement of processes, systems, and ways of working that enable IFF to be an organization that shares and applies learning garnered both through our external research and our internal evaluation and reflection to ensure deeper, more sustained impact for IFF, our customers, and the communities we serve.

**The Organization**

IFF is a mission-driven lender, real estate consultant, and developer that helps communities thrive. Key to our success has been a deep sense of purpose, a broad perspective, and a relentless focus on achieving positive results. Across the Midwest we help clients from every sector, including human service agencies, health centers, schools, affordable housing developers, and healthy food grocery operators. Staff contribute extensive business experience and an unrivaled connection to the mission of IFF to the clients we serve.

**Equity, Diversity, and Inclusion**

Partnering to create thriving communities is at the heart of everything we do. We leverage knowledge, capital, and resources to advance equitable and transformational outcomes in under-resourced communities, guided by our commitment to be an inclusive, anti-racist and anti-oppressive institution that honors communities as asset-rich and as experts in their own stories.

**Basic Job Function**

The Lead Owner’s Representative (LOR) leads major real estate projects; oversees the Owner’s Representative and Senior Owner’s Representative staff assigned to projects to complete facility design and construction activities on behalf of RES’s nonprofit clients for their renovation and new construction projects; and manages client relationships using a solutions-based, trusted advisor approach. The LOR works on several real estate projects simultaneously, under the supervision of the Managing Director of Real Estate Solutions - Chicago and in close coordination with the Director of Consulting - Design and Construction.
- Ability to work independently and productively in a multi-dimensional work environment.
- Excellent oral and written communication skills.
- Strong group facilitation and interpersonal skills.
- Excellent organizational and project management skills.
- Strong analytical and critical thinking abilities.
- Proven adaptability, flexibility, and creativity.
- Aptitude and desire for mentoring and training.
- Demonstrated commitment to client satisfaction.
- Appreciation for individuals from diverse racial, socioeconomic, academic, ethnic, and cultural backgrounds.

**Requirements**:
**Core Responsibilities**:
1. Provides supervision and management of RES Chicago Owner’s Representative and Senior Owner’s Representative staff within the Chicago office. The LOR may occasionally support projects in other market locations as well.
- Provides day-to-day direction and management in order to ensure that assigned projects are completed according to IFF and professional standards.
- Monitors and manages workload to ensure that local RES staff are achieving agreed-upon utilization goals.
- Work with Directors of Consulting to support quality assurance, ensuring departmental work product meets standards for quality. Coaches and trains staff, supporting the achievement of staff professional development goals.

2. Leads Chicago real estate projects, which may include the following:

- Conducts facilities conditions assessments, evaluating facilities’ major systems and floorplan for suitability for program purposes. Synthesizes information collected through visual observation and data evaluation into a written report that includes recommendations for program-driven capital improvements and order-of-magnitude cost projections.
- Coordinates predevelopment services, establishing project requirements for budget, schedule, and quality in coordination with the client through thought leadership and strategic guidance. Services include facilitation of due diligence activities such as environmental assessments, geotechnical investigation, and site surveying; procurement of contracted and professional services, including architectural/engineering teams and prime contracto

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