College Laboratory Technician

3 weeks ago

Brooklyn, United States The City University of New York (CUNY) Full time

College Laboratory Technician - Library

**GENERAL DUTIES**

Provides technology and learning support in one or more library facilities.- Assists faculty and students in using course-related technologies- Assists students with common technology problems- Provides technical support for library faculty offering instruction and/or workshops, for multi-media resources centers, and internet laboratories- Maintains course-related and library-specific technologies and equipment- Performs other duties as assigned.

**CONTRACT TITLE**

College Laboratory Technician

**FLSA**

Non-exempt

**CAMPUS SPECIFIC INFORMATION**

Reporting to the IT/Systems Librarian, the duties of the CLT will include but not be limited to:
- Install, configure, support, update, and troubleshoot library hardware and software for faculty and student use.- Assist faculty members and students with technological needs in the library.- Maintain library networks and device network access.- Participate in planning for the library's technology needs, including student tech fee purchases.- Contact and interact with vendors to acquire and implement software upgrades and equipment maintenance.- Maintain records, such as equipment inventory, systems and operations logs, and documentation of computer programming activities for the library.- Monitor and maintain safety and proper usage standards for library equipment and tools.- Assist in the training and orientation of college assistants, and supervise other library support personnel as directed by management.- Perform other duties as assigned.

**MINIMUM QUALIFICATIONS**

High School Diploma with a minimum of four years related experience. Additional education may be used to meet the experience requirement: an Associate degree may be substituted for two years' experience, and a Bachelor's degree may be substituted for four years' experience.

**OTHER QUALIFICATIONS**

The following qualifications are preferred:
- Ability to communicate technical information to end users.- Experience with Windows, Macintosh and Linux operating systems, and with managing Group Policy within Active Directory domains.- Experience with Windows standard client or server imaging processes, particularly use of WAIK/ Sysprep Image X and unattend.xml.- Knowledge of basic programming and scripting language, including Visual Basic and Powershell task automation.- Familiarity with database management systems, preferably MYSQL.**COMPENSATION**

$54,222 - $65,896. Salary will be commensurate with experience and qualifications.

**BENEFITS**

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

**HOW TO APPLY**

**CLOSING DATE**

**EQUAL EMPLOYMENT OPPORTUNITY**

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

28492

Location

NYC College of Technology

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