Hyperbaric SPA Assistant
1 month ago
**About us**
Heart to Heart Medical Center is a small business in Santa Rosa, CA. We are customer-centric, professional and our goal is to provide people with healing experience in a peaceful, calm environment. We think outside the box to provide the best of both Western and Eastern medicine. We view ourselves as a family and work together to support each other as well as our clients.
Our work environment includes:
- Growth opportunities
Hyperbaric Spa Assistant
Job Summary:
The Hyperbaric Spa Assistant is responsible for providing exceptional customer service and ensuring a relaxing, rejuvenating experience for guests at our luxurious hyperbaric spa facility. This role involves assisting guests, maintaining the hyperbaric chambers and equipment, and promoting an atmosphere of tranquility.
Key Responsibilities:
- Greet guests warmly and ensure a seamless check-in process, making them feel welcomed from the moment they arrive.
- Guide guests through the hyperbaric experience, explaining the benefits and process in a calm, reassuring manner.
- Assist guests in preparing for their hyperbaric sessions, providing plush robes, slippers, and any other amenities to enhance comfort.
- Monitor guests during treatments, ensuring their complete relaxation and attending to any needs that may arise.
- Maintain immaculate cleanliness and organization of the hyperbaric chambers, refreshing linens and supplies as needed.
- Perform routine maintenance and cleaning of equipment according to spa protocols.
- Schedule guest appointments and manage the spa's reservation system efficiently.
- Answer incoming calls and inquiries about hyperbaric treatments and spa services with a warm, professional demeanor.
- Maintain accurate records of guest visits and preferences to personalize their experiences.
- Collaborate with the spa team to uphold superior standards of service and hospitality.
Qualifications:
- High school diploma or equivalent; training or certification in hospitality, customer service, or spa services is preferred.
- Medical experience or knowledge is desirable
- Exceptional interpersonal and communication skills, with the ability to build rapport with guests.
- Passion for wellness and a genuine interest in promoting relaxation and rejuvenation.
- Strong multitasking and organizational abilities to manage multiple responsibilities seamlessly.
- Proficiency with appointment scheduling and point-of-sale systems.
- Knowledge of hyperbaric therapy and its benefits is an advantage.
- Ability to maintain composure and problem-solve in a fast-paced environment.
**Job Type**: Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 10 - 35 per week
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Evening shift
Supplemental pay types:
- Bonus opportunities
- Monthly bonus
- Performance bonus
- Tips
Work Location: In person
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