Quality Technical Coach

2 weeks ago

Miami, United States Caliber Holdings LLC Full time

Responsible for coaching center teammates in repairs and estimations resulting in attaining and maintaining Caliber Certification with 3rd party OEC.

Essential Job Duties:

- Mentor repair technicians, estimators and management to ensure the Caliber standard of quality, which corresponds with the OEM specifications.
- Use 3rd party OEC software to file report regarding accurate completion of repair to OE standards
- Follow up with center teammates regarding repairs in-person or through conference calls
- Review reports with Center and Operations Leadership for accountability and successful management of Parts, Center Systems/Processes, Equipment and Training verification
- Recommend and coordinate necessary training for areas of need based on quality reviews
- Train ICAR courses to support local/regional needs
- Partner with, build alliances, and perform liaison activities with executive team and field leadership
- Complete facility inspections as assigned and submitting reports using OEC software
- Take and submitting photos of shop and tools, equipment, materials
- Recommend repair or preplacement of tools, equipment, and materials as necessary
- Recommend training on tools and equipment
- Review reports with Center and Operations Leadership for accountability and successful management of Parts, Center Systems/Processes, Equipment and Training verification
- Maintain a reporting structure that readily monitors performance indicators and Certification eligibility
- Create actionable plans to improve processes and procedures to accomplish objectives, which include metrics of success and deliverables.
- Alignment of top-down vision, goals and objectives from business strategy flowing through to successful completion of center objectives.
- Optimization of center performance across the company to achieve the best functional, center production and technical value.

Skills/Requirements
- Must be at least 18 years of age
- Must have a valid drivers license and be eligible for coverage under company insurance policy
- Maintain or acquire ICAR Trainer certification
- 10 plus years experience either as a collision repair tech and/or insurance estimator or adjuster
- ASE, I-CAR and/or other industry certifications preferred (Pro-Level 3)
- Working knowledge of CCC One, Estimating Systems and Excel
- Significant daily travel in order to visit any center throughout the company
- Maintain a minimum standard of continuing education annually to stay abreast of industry and coaching best practices.
- Represent Caliber with integrity and professionalism
- Ability to effectively communicate with others, verbal and written
- Ability to read and understand instructions, written estimates and work orders
- Organization and multi-tasking skills, good time management and ability to adapt easily to changing, fast-paced environments
- Ability to understand workflows and have the ability to navigate and submit reports using a Laptop.
- Training or teaching experience preferred.
- Personable, friendly demeanor with World Class customer service approach with internal and external customers
- Well groomed, professional appearance

  • Lead Supervisor I

    1 month ago

    Miami, United States Coach Full time

    The Lead Supervisor role is an integral part of the store’s overall success; modeling the behaviors needed to directly impact all aspects of our Company’s business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true...

  • Sales Associate III

    1 month ago

    Miami, United States Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A...

  • Sales Associate III The Falls

    4 weeks ago

    Miami, United States Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A...

  • Sales Associate Iii

    4 weeks ago

    Miami, Florida, United States COACH Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.A member...

  • Sales Associate Iii

    1 month ago

    Miami, Florida, United States COACH Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.A member...

  • Global Product Technical Support Engineer

    4 weeks ago

    Miami, United States C4 Technical Services Full time

    Global Product Technical Support Engineer Hybrid - Miami, FL Job Description: This position is part of the Global Product Technical Support Team which is a global team, and this position will be on-site in Miami, FL. Associates are expected to work at least three days in the office, with the opportunity to work 2 days remote. Our vision is to relentlessly...

  • Global Product Technical Support Engineer

    4 weeks ago

    Miami, United States C4 Technical Services Full time

    Global Product Technical Support Engineer Hybrid - Miami, FL Job Description: This position is part of the Global Product Technical Support Team which is a global team, and this position will be on-site in Miami, FL. Associates are expected to work at least three days in the office, with the opportunity to work 2 days remote. Our vision is to relentlessly...

  • Success Coach

    23 hours ago

    Miami, United States Goodwill Industries of South Florida Inc Full time

    Summary: Success Coach job involves implementing and conducting case management, services, and training for participants. Meet regularly (in-person or virtually) with participants to assess program progress, provide supports and constant encouragement. Provide meaning coaching opportunities to help program participants with problem solving skills,...

  • Technical Project Manager

    4 weeks ago

    Miami, United States SANDBX Full time

    Roles and Responsibilities :Responsible for the entire technical solution from design, development, and maintenance efforts of the Operational DataStore (ODS), Enterprise Data Warehouse (EDW), Data MartsResponsible for building and enhancing the IT/Business relationship through strategic planning and project review sessions, goal setting, and ensuring the...

  • Technical Project Manager

    1 month ago

    Miami, United States SANDBX Full time

    Roles and Responsibilities :Responsible for the entire technical solution from design, development, and maintenance efforts of the Operational DataStore (ODS), Enterprise Data Warehouse (EDW), Data MartsResponsible for building and enhancing the IT/Business relationship through strategic planning and project review sessions, goal setting, and ensuring the...

  • Technical Project Manager

    4 weeks ago

    Miami, United States SANDBX Full time

    Job DescriptionJob DescriptionRoles and Responsibilities :Responsible for the entire technical solution from design, development, and maintenance efforts of the Operational DataStore (ODS), Enterprise Data Warehouse (EDW), Data Marts.Responsible for building and enhancing the IT/Business relationship through strategic planning and project review sessions,...

  • Strength and Conditioning Coach

    1 week ago

    Miami, United States ProTrain Miami LLC Full time

    **About us** ** We are ONLY looking for Experienced Strength and Conditioning Coaches/Speed Coaches** *Speaking Fluent English and Spanish is Required for this Role ProTrain Miami LLC is an Elite Performance Training Facility in Westchester, FL. We have perfected our model and have been in business for over 15 years, originating in Rockville, MD. We have...

  • Aftersales Technical Support Specialist

    4 weeks ago

    Miami, United States Porsche Cars North America Full time

    TasksTasks Position overview The Aftersales Technical Support Specialist is responsible for technical support on all techncial topics and requests in the PLA region.The individual is the Chief Technician for over 44,000 vehicles and 180 technicians in the markets, and is the liaison between dealers/ importers and Porsche headquarters Germany (PAG) on...

  • Strength and Conditioning Coach

    3 weeks ago

    Miami, United States ProTrain Miami LLC Full time

    **About us** ProTrain Miami LLC is a small business in Miami, FL. We are professional, agile, professional and our goal is to Get Athletes of all ages faster, stronger, and more explosive for their respective sports.. If you are interested in the position send a 30 second video to 5712651886 on why you would make a good coach to Colin (Owner) *Speaking...

  • Strength and Conditioning Coach

    3 weeks ago

    Miami, United States ProTrain Miami LLC Full time

    **About us** ProTrain Miami LLC is a small business in Miami, FL. We are professional, agile, professional and our goal is to Get Athletes of all ages faster, stronger, and more explosive for their respective sports.. If you are interested in the position send a 30 second video to 5712651886 on why you would make a good coach to Colin (Owner) *Speaking...

  • Strength and Conditioning Coach

    2 weeks ago

    Miami, United States ProTrain Miami LLC Full time

    **About us** ProTrain Miami LLC is a small business in Miami, FL. We are professional, agile, professional and our goal is to Get Athletes of all ages faster, stronger, and more explosive for their respective sports.. If you are interested in the position send a 30 second video to 5712651886 on why you would make a good coach to Colin (Owner) *Speaking...

  • Strength and Conditioning Coach

    2 weeks ago

    Miami, Florida, United States ProTrain Miami LLC Full time

    About usProTrain Miami LLC is a small business in Miami, FL. We are professional, agile, professional and our goal is to Get Athletes of all ages faster, stronger, and more explosive for their respective sports.If you are interested in the position send a 30 second video to on why you would make a good coach to Colin (Owner)*Speaking Fluent English and...

  • Technical Support Supervisor

    2 months ago

    Miami, United States 1872 Consulting Full time

    Technical Support Supervisor Miami - must be onsite 5 days/week Summary The Tech Support Supervisor is responsible for supervising and leading a team of technical support Analysts and serves as the primary contact for call escalation and issue resolution. The Supervisor will also be hands on to support internal employees and external clients. This role...

  • Technical Support Supervisor

    4 weeks ago

    Miami, United States 1872 Consulting Full time

    Technical Support Supervisor Miami - must be onsite 5 days/week Summary The Tech Support Supervisor is responsible for supervising and leading a team of technical support Analysts and serves as the primary contact for call escalation and issue resolution. The Supervisor will also be hands on to support internal employees and external clients. This role...

  • Aircraft Quality Inspector

    2 weeks ago

    Miami, United States Segula Technologies Full time

    Job DescriptionResponsible to ensure all airworthiness quality requirements are performed and documented in accordance with all applicable regulations in regards to maintenance, preventative maintenance, repair and alteration of aircraft, engine and aircraft components/parts for which the Repair Station is rated.• Adhere to General Work Requirements as...