Aps Manager of Training

2 weeks ago

Phoenix, United States State of Arizona Full time

DEPARTMENT OF ECONOMIC SECURITY
- Your Partner For A Stronger Arizona. _
- DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._
- DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life._

**APS MANAGER OF TRAINING**

Job Location:
Division of Aging and Adult Services (DAAS)
Adult Protective Services (APS)
Address: 1789 West Jefferson Street, Phoenix, Arizona 85007

Posting Details:
**Salary**: $79,199.95 / Annually

Grade: 21

Closing Date: Open Until Filled

Job Summary:
The Department of Economic Security, Division of Aging and Adult Services, seeks an experienced and highly motivated individual to join our team as an APS Manager of Training. DAAS supports at-risk Arizonans to meet their basic needs and to live safely, with dignity and independence. Services and programs reach a diverse population of Arizonans.

Adult Protective Services is in search of an innovative, organized, strategic and solutions-focused leader to manage multiple units of supervisors and staff who oversee the training of new and existing APS team members. This is an entirely new training approach for APS so this individual will be critical to establishing and executing something new, with huge potential to improve the onboarding and learning experience for new team members.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:
Essential duties and responsibilities include but are not limited to:

- Direct, instruct, counsel, and provide technical assistance to subordinate professional and support staff according to DES/APS policies; complete personnel actions pertaining to hiring, and annual performance reviews and clearly document any deficiencies in performance.
- Monitor workloads, identify needs and available resources; identify problem areas and implement corrective action. When needed, arrange for and ensure staff receive additional training and support. Conduct quality assurance reviews and conduct local office visits.
- Complete monthly reports and provide feedback and input regarding policies and procedures; compile and track data for assigned units; implement strategies to ensure Department and District goals are met.
- Participate in management-level meetings to present performance and trends of the assigned area. Problem-solve and execute solutions with urgency. Participate in cross-agency and multi-disciplinary teams to solve broader issues that affect vulnerable adults. In-state travel is required.

Knowledge, Skills & Abilities (KSAs):
Knowledge of:

- Applicable federal and state statutes, DES and Adult Protective Services policies and procedures, ADOA personnel rules and regulations
- Social work and casework practices and principles
- Local resources in the aging, mental health, and disabilities network
- Principles and practices of training

Skill in:

- Oral and written communication and active listening
- Analyzing and assessing statistical data and reports
- Establishing and maintaining effective working relationships with members of the community
- Program evaluation, policy development, and interpretation

Ability to:

- Oversee and consult on casework and investigative activities performed by staff
- Resolve conflicts
- Use computer software packages (e.g., Word, Excel, Access, Google Suite, etc.)

Selective Preference(s):

- Bachelor's degree in Social Work, Gerontology, Public Administration, Criminology, Criminal Justice, Project Management, Economics, Civil Engineering, Education, Political Science or closely related field and two years' work experience in social services programs, human services field, training, or law enforcement or the legal field; OR
- 6 months experience as a Human Service Unit Supervisor in AZ State Gov’t. Prefer supervisory experience.
- Must be willing to travel statewide in performance of duties.

Pre-Employment Requirements:

- A.R.S. 41-1968 Employee shall have a valid, unrestricted Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-1758.07 in order to work with children and vulnerable adults, prior to the start of their employment.
- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictio

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