Current jobs related to Order Entry/customer Service Representative - South Holland - Gurtler Industries, Inc.

  • Customer Service

    2 months ago


    Holland, United States K-Line Industries Full time

    Job DescriptionJob DescriptionJOB DESCRIPTIONSummary/Objective The Administrative Assistant is responsible for tasks such as entering or importing orders, assembling and distributing job packets for manufacturing, assisting Accounts Receivable with invoicing customers and invoice inquiries and running reports related to manufacturing and efficiency. Daily...


  • Holland, Michigan, United States Thermotron Full time

    **Job Summary**Thermotron Industries is seeking a skilled Customer Service Representative to join our Global Parts Department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers and Field Service Engineers.**Key Responsibilities:**• Handle customer inquiries via telephone regarding...


  • Holland, Ohio, United States Dynamic Dies Full time

    About Dynamic DiesDynamic Dies is a leading manufacturer of tooling for the corrugated box industry, with a rich history dating back to 1971. Our company has grown from a small business in a rented garage to a multi-state operation with four manufacturing facilities and a state-of-the-art graphics operation.Job SummaryWe are seeking a highly skilled Customer...


  • South Holland, Illinois, United States First Merchant's Bank Full time

    Customer Relationship RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relationship Representative. In this role, you will be responsible for providing exceptional customer service, building strong relationships with clients, and promoting our banking products and services.Key...


  • South Windsor, Connecticut, United States Parksite Full time

    About the Role:The Customer Service Representative is a key member of the Parksite team, responsible for delivering exceptional customer experiences to both internal and external customers. As a Customer Service Representative, you will be the face of our company, providing top-notch support and ensuring customer satisfaction.Responsibilities:Maintain a...


  • Holland, Michigan, United States The Stow Company Full time

    About The Stow CompanyThe Stow Company is a leading manufacturer of closet and home organization solutions, with a strong presence in the market for over 35 years. Our company is headquartered in Holland, Michigan, and we take pride in our commitment to quality and customer satisfaction.We are currently seeking a highly skilled and motivated individual to...


  • South El Monte, United States AKN Communications Full time $54,998 - $65,000

    Job DescriptionJob DescriptionHere, our mission is to foster a culture for people to be successful and maintain a proper balance between life and business. We strive to inspire happiness in our people’s lives, not only in business but with their friends and family. We find that when someone has the proper lifestyle balance they excel in all aspects of...


  • Holland, Michigan, United States Pro Mach Full time

    Job Title: Customer Service RepresentativeJob Summary:Fogg Filler is seeking a skilled Customer Service Representative to manage multiple product-focused service projects worldwide. The ideal candidate will have experience in mechanical multi-task problems, welding, parts fabrication, and installation of machinery.Key Responsibilities:Coordinate and dispatch...


  • Holland, United States The Stow Company Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01245 Showing 1 location **Job Details** **Description** **About The Stow Company** Headquartered in Holland, Michigan and established over 35 years ago, The Stow Company manufactures a complete range of closet and home organization solutions. The...


  • Holland, Michigan, United States WM Uniform and Linen Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at WM Uniform and Linen. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met, and building strong relationships with them.Key ResponsibilitiesOrder...


  • South Holland, Illinois, United States First Merchant's Bank Full time

    About the RoleWe are seeking a highly skilled Customer Relationship Representative to join our team at First Merchants Bank. As a key member of our banking center, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key ResponsibilitiesCustomer Service: Respond to customer...


  • Holland, Michigan, United States The Stow Company Full time

    About The Stow CompanyHeadquartered in Holland, Michigan, The Stow Company has been a leading manufacturer of closet and home organization solutions for over 35 years. Our products cater to every area of the home, from closets and kitchen pantries to laundry and utility rooms, garages, mudrooms, offices, and beyond.Job DetailsWe are seeking a highly skilled...


  • Holland, Ohio, United States Midwest Tape Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Midwest Tape. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for our patrons.Key ResponsibilitiesConfer with...


  • Holland, Ohio, United States Midwest Tape Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Midwest Tape. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key ResponsibilitiesConfer with customers via phone or...


  • Holland, United States Holland Board of Public Works Full time

    Description Reports to: Customer Service Manager Job Summary: This position is responsible for serving customers and maintaining customer accounts. Essential Duties Respond to customer inquiries and requests for Explain and answer questions on utility bills and rate schedules via all communication platforms (face-to-face, telephone, email, online, etc.). ...


  • South Holland, United States Penske Full time

    650 W 172nd St, South Holland, IL 60473 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person...


  • South Hempstead, United States Ace Concepts Full time

    Are You Someone Who.... Is looking for more than a cubicle job? Wants to make an impact in a workplace? Is looking for a career opportunity? Thrives working in a fast-paced environment? Has a passion for working with others? If so, then we want to talk to you! Here at Ace, we specialize in the business of people. We bridge the gap for our...


  • Holland, Ohio, United States Kroger Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Key ResponsibilitiesProvide exceptional customer service by answering questions and offering product recommendations.Gain and maintain knowledge of products sold within the department and be able to respond to customer inquiries.Offer product samples to help customers discover new items or...


  • South Bend, United States Alick's Home Medical Equipment Full time

    **Customer Service Representative - South Bend** Customer Service Representative - South Bend **Career Details** Full Time South Bend, Indiana Posted on 2/12/2021 **Description of Responsibilities** * Responsible for inside sales and is a resource person, greeter and representative of Alick's Home Medical to each and every individual entering or calling the...


  • Holland, United States Pro Mach Full time

    ** Customer Service Representative** **Job Category****:** Service **Requisition Number****:** CUSTO04640 Showing 1 location **Job Details** **Description** Fogg is a world leader in the design and manufacture of gravity, rotary filling, rinsing, capping and enclosure systems for free-flowing liquids. Fogg will engineer your system specifically to meet your...

Order Entry/customer Service Representative

4 months ago


South Holland, United States Gurtler Industries, Inc. Full time

**Job Title**:Customer Service Representative

Gurtler Industries, Inc is hiring a customer service representative that will have a high degree of communication with the sales, production, purchasing, dispatching and transportation teams. The representative will assist customers and sales representatives with orders, complaints, questions, order changes and/or cancelations. They will provide a high level of customer service in a professional and productive manner.
**Essential Duties and Responsibilities**
- Enter orders in the system as submitted by customers and the sales representatives.
- Assist customers and sales representatives with placing, changing or canceling orders.
- Provide accurate and complete information to the customer and sales representatives.
- Maintain customer records by updating account information in the system.
- Assist sales on any customer or operational complaints.
- Process customer product returns in a timely manner and in accordance with prescribed and documented procedures.
- Coordinate deliveries, interacting with transportation and dispatching departments.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Communicating and coordinating with colleagues as necessary.
- Other duties as assigned.

**Requirements**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability that is required for the position.
- Ability to read, write and speak the English language.
- Proven customer support experience.
- Strong phone contact handling and active listening skills.
- Ability to adapt/respond to different types of situations.
- Excellent verbal and written communications.
- Ability to multi-task and prioritize, work independently, and manage time effectively.
- Ability to stay pleasant and focused in a fast paced environment.
- Strong attention to detail.

**Physical Demands**
- While performing the duties of this Job, the employee is regularly required to sit, stand, walk, use hands to type and lift small lightweight objects.

**Qualifications**
- Ability to multi-task and prioritize, work independently, and manage time effectively.
- Minimum 3 years customer service-related experience.
- Proficient with Word, Excel and Outlook.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (required)

**Experience**:

- Data entry: 3 years (required)

Work Location: In person