Order Management Representative
2 months ago
**Company Description**
- Work as a member of the Order Management team that supports the Americas sales teams
- Review and approve quotes for Sales to self-generate standard order forms
- Create non-standard order forms in line with company policies for complex scenarios
- Ensure order forms are prepared in a timely and accurate manner to meet tight sales deadlines
- Work with Manager and Legal to review and approve revisions to order forms requested by Customers or Partners
- Work across various levels within the organization
- Ensure all paperwork is received (order forms, purchase orders, etc.) and matches the approved quote upon contract execution
- Ensure all sales orders are processed in Salesforce and shipment of products is done in a timely manner for booking
- Share best practices and ensure compliance with company internal policies and processes
- Assist with user acceptance testing for new features in Salesforce
- Assist with SOX audits and process reviews when required
**Qualifications**
Minimum Requirements
- 3+ years of Order Management experience
- HS Diploma or GED required
Preferred Requirements
- Experience with contract administration
- Experience with Global Enterprise software and services sales orders
- Advanced MS Word and Outlook, Intermediate MS Excel and Adobe
- Experience with Salesforce and Salesforce CPQ
- A dynamic, flexible individual capable of working in a fast-paced sales environment
- Fluent in Spanish preferred
- Fluent in Portuguese preferred
- Strong individual accountability and execution
- Is deadline driven with excellent attention to detail
- Is a self-starter with a pro-active approach
- Ability to work with multiple teams involved in the sales cycle simultaneously
- Strong verbal & written communication skills
- Ability to communicate at all levels of working relationships
- Ability to navigate ambiguity and drive towards effective decision making
**Additional Information**
All your information will be kept confidential according to EEO guidelines.
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