Operations Business Analyst

2 months ago

Chicago, United States StoneX Group Full time

Overview:
Connecting clients to markets - and talent to opportunity

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth.

**Business Segment Overview**:
Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies.

**Position Purpose**:
The Business Analysis will work closely with business leads and Operations team members, project teams and technical staff to elicit and document business requirements, as well as develop and be responsible for project success criteria. The Business Analyst will need to thrive in a fast-paced, collaborative team

**Responsibilities**:
**Primary duties will include**:

- Prioritize issues, tasks, and projects daily, for both the analyst and the team
- Including assessing risks of various solutions and prioritizes competing business demands
- Identify and communicate to product/project stakeholders
- Partner with operations staff to understand and/or create the vision and business value for the domain/project
- Elicit and compose business requirements from stakeholders for development team
- Manage business requirements throughout the product/project life cycle and in some cases manage small projects
- Assist in managing communication to stakeholders to solidify needs, identify risks and dependencies, and provide education on enhancements in a timely manner
- Identify and resolve and/or escalate roadblocks, issues, and conflicts in a timely fashion
- Creates business process maps and workflow designs
- Ability to analyze and map data
- Facilitate effective meetings
- Practice continuous improvement independently and with project and product teams
- Uses and implement industry standards as it fits the needs of Stonex
- Perform other duties as assigned
- Maintain prompt and regular attendance
- This list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities as needed

Qualifications:
**To land this role you will need**:

- 5+ years direct work experience in a business analysis, business process and requirement elicitation, documentation, support, or testing capacity
- Must be adept at conducting research into project related items, issues and products
- Ability to effectively prioritize and execute tasks in a high-pressure environment
- Ability to manage multiple projects and work effectively under time constraints as necessary
- Able to work with a minimum of supervision
- Ability to conform to shifting priorities, demands and timelines through analytical and problem solving capabilities
- Ability to remain flexible during times of change and react to project adjustments and alterations promptly, efficiently and positively
- Ability to work with co-located teams
- Excellent verbal, written and relationship skills used to interact with a global group of technical and non-technical people
- Strong data extraction and manipulation skills. Experience with data mapping and using SQL
- Proven ability to build effective and successful relationships within and outside the organization
- Ability to lead projects when needed
- Strong customer service and orientation in execution
- Attention to detail is a must
- Experience working both independently and in a team oriented, collaborative environment
- Exercise good judgment in high stress situations
- Excellent organizational and multitasking skills
- Strong work ethic and emphasis on attention to details
- Must be authorized to work in the US for any employer

**What makes you stand out**:

- Industry experience in financial services trading firm is preferred
- Knowledge of futures industry operations is beneficial
- JIRA experience preferred

**Education / Certification Requirements**:

- 4-Year College Degree

**Working environment**:

- Hybrid

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