Interviewing Clerk Ops

Requisition No: 829198

Agency: Children and Families

Working Title: INTERVIEWING CLERK OPS - 60932895

Pay Plan: Temp

Position Number: 60932895

**Salary**: $15.75 an hour

Posting Closing Date: 05/28/2024

**Total Compensation Estimator **Tool**

**Interviewing Clerk OPS - Other Personnel Services**

These **FULL-TIME** positions are in the Economic Self Sufficiency Program Customer Service Center in Largo and will be responsible for interviewing applicants to determine type of services and public assistance needs, both over the phone and in person in the North Pinellas Service Center.

**This position is OPS and will be paid $15.75 per hour and scheduled for full-time hours.**

OPS employee benefits may include:

- Participation in state group insurance (must meet eligibility requirements).
- Participation in the Florida Deferred Compensation Plan (457b).
- State of Florida 401(a) FICA Alternative Plan (tax deferred Retirement Savings Plan).
- Flexible Spending Accounts

**MINIMUM QUALIFICATIONS**:

- A high school diploma or its equivalent and two years of clerical or public contact experience. College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for each year of the required experience.

**PREFERENCE**
- Bi-lingual in Creole or Spanish preferred.

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Ability to speak clearly and correctly, and to communicate with others to obtain and verify information concerning eligibility.
- Detect and evaluate potential fraudulent situations.
- Analyze and interpret written, numerical, and verbal data from various sources.
- Be detail oriented and enter data accurately into a computerized system.
- Navigate through computer screens, and complete and review basic computer documents and other forms.
- Knowledge of basic arithmetic.
- Prepare, clear, concise and accurate records and other documentation.
- Ability to deal with the public in a tactful, courteous and effective manner.
- Be proficient in the use of the computer including exceptional typing skills.
- Follow written and oral directions and instructions.
- Plan and organize to ensure work are completed in accordance with regulations relating to eligibility and timeliness.
- Ability to review data for accuracy and completeness and organize and maintain filing system.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.