Durable Medical Equipment
2 weeks ago
**Job Title**: Durable Medical Equipment (DME) Coordinator
**Company**: Quantum Healthcare Solutions, LLC. / Orthopaedic Specialty Institute Medical Group of Orange County
**Location**: Orange, CA
**About Us**:
Orthopaedic Specialty Institute is a leading provider of healthcare services dedicated to improving the lives of patients through the provision of high-quality medical equipment and compassionate care. We are committed to ensuring that patients have access to the durable medical equipment they need to live comfortably and independently.
As a Durable Medical Equipment (DME) Coordinator, you will play a crucial role in ensuring that patients receive the necessary medical equipment and supplies to support their health and well-being. You will be responsible for managing all aspects of the DME process, from order placement to patient fittings, while providing exceptional customer service and support.
**Key Responsibilities**:
1. **Ordering and Inventory Management**:
- Place orders for durable medical equipment and supplies as per physician prescriptions and patient needs.
- Monitor inventory levels and ensure adequate stock of essential items.
- Coordinate with suppliers to ensure timely delivery of orders.
2. **Authorization and Insurance Verification**:
- Obtain authorizations from insurance providers for DME orders.
- Verify insurance benefits and coverage for patients.
- Communicate with insurance companies to resolve any issues or discrepancies.
3. **Patient Interaction and Education**:
- Interact with patients to explain the use and maintenance of durable medical equipment.
- Assist patients with selecting appropriate equipment based on their needs and preferences.
- Provide ongoing support and education to patients and caregivers.
4. **Billing and Payment Collection**:
- Collect patient responsibilities, including copayments and deductibles, as applicable.
- Ensure accurate billing of DME services and equipment.
- Collaborate with billing department to resolve any billing-related inquiries or concerns.
5. **Patient Fittings and Equipment Setup**:
- Conduct fittings for patients requiring braces or other DME.
- Ensure proper setup and adjustment of equipment to meet patient specifications.
- Address any issues or concerns related to equipment functionality or fit.
**Requirements**:
- Previous experience in a similar role, preferably in a healthcare setting.
- Strong knowledge of durable medical equipment and related insurance billing processes.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to manage multiple tasks simultaneously.
- Certification or licensure in medical assisting or related field preferred.
**Benefits**:
- Competitive salary
- Health insurance coverage
- Retirement savings plan
- Paid time off and holidays
- Professional development opportunities
Pay: From $23.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Healthcare setting:
- Clinic
- Medical office
- Outpatient
Medical specialties:
- Medical-Surgical
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- DME: 1 year (required)
Ability to Relocate:
- Orange, CA 92868: Relocate before starting work (required)
Work Location: In person
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