Returns Associate

2 weeks ago

New York, United States Epic Pharma LLC Full time

**Local Generic Pharma Company seeks energetic, smart Returns Associate to join our Epic Team We’re right here in Laurelton, Queens - an easy commute, a business casual, family/team environment, competitive salary, benefits, paid time off including vacation, sick, personal and 12 paid holidays annual. Employee activities, performance management program, flexible schedule and more**

**GREAT OPPORTUNITY FOR ENTRY LEVEL**

**RETURNS ASSOCIATE**
- **Full time, on site, nonexempt hourly, reporting to Senior Manager Customer Service**_

**Position Summary**: Validation and processing of short dated and outdated products

**Essential Job Duties**:

- Ensure customer credits are processed accurately and timely, deductions are prevented or resolved in a timely manner, and that the appropriate documentation is provided for credit approval or denial.
- rovide the Returns Analyst with periodic reporting and analysis of return activity.
- Monitor and minimize return deductions.
- Maintain deduction level and processing objectives as determined by management.
- Create and maintain reports to track progress of return deduction resolution and proactively address systems issues which may impact the timely processing of returns.
- Other ad hoc duties as required by immediate supervisor and/or department head

**Must Have Skills & Competencies**
- Excellent English verbal and written communications skills
- Ability to multi-task, prioritize, and manage time effectively in a teamwork environment
- Advance computer skills including Microsoft Office including Excel and Word
- Proficient and accurate in keying in numbers and letters

**Education and Experience**:

- Minimum High School Diploma
- Some data entry and returns experience a PLUS but training can be offered if experience is in another area.

**If you see yourself as proud contributor to the EPIC MISSION- providing patients with with a wide range of quality-infused and affordable medications developed and manufactured to the highest regulatory standards, send us your resume today**

Communication method(s) used:

- Phone

Schedule:

- Monday to Friday
- Day shift
- Overtime

This Job Is:

- A job for which all ages, including older job seekers, are encouraged to apply

Work Remotely
- No

This Job Is Ideal for Someone Who Is:

- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Achievement-oriented -- enjoys taking on challenges, even if they might fail

Pay: $21.00 - $25.00 per hour

Expected hours: 40 - 42 per week

Work Location: In person

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