Host(Ess)/greeter Substitute

2 weeks ago


New York, United States MCR Hotels Full time

**HOST(ESS)/GREETER SUBSTITUTE**:
811 7th Avenue, W 53rd St, New York, NY 10019, USA Req #6528

Monday, May 20, 2024
- The **Host/Hostess **at the Sheraton New York Times Square Hotel makes customers feel welcome and provides attentive service from the moment a customer enters the establishment. This person leads guests to their tables, manages reservations, and communicates with front of house staff about when they have a new party in their section. The host/hostess also supports bussers in clearing tables, wiping down menus and organizing silverware.**Responsibilities**
- Greeting customers as they walk into the restaurant
- Helping guests with reservations and guiding them to their table
- Giving guests accurate wait time estimates and seating them in the waiting area
- Providing customers with menus and answering any initial questions they may have
- Optimizing seating at different tables to ensure even workload for wait staff
- Answering phones and scheduling reservations with large parties

**Requirements**:

- High school diploma or GED
- Prior customer service experience in the hospitality industry a plus
- Positive attitude and interpersonal skills
- Good communication skills and phone etiquette
- Flexibility working all shifts including days, nights, and weekends
- Ability to stand for long periods of time

**Other details**:

- Job Family Hotels
- Pay Type Hourly
- Min Hiring Rate $26.03
- Max Hiring Rate $34.71


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