Patient Service Representative
3 weeks ago
Job Overview:
We are seeking a dedicated and compassionate individual to join our team as a Patient Services Representative. As a Patient Services Representative, you will play a crucial role in providing exceptional customer service and administrative support to our patients and healthcare professionals.
**Duties**:
- Drive to Patient's Home to Greet and check-in patients, ensuring a warm and welcoming environment
- Verify patient information, insurance coverage, and collect necessary paperwork
- Respond to inquiries in a professional and courteous manner
- Assist patients with completing necessary forms and documents
- Ensure accuracy of information
- Collaborate with healthcare professionals to ensure smooth patient onboarding Work flow
- Handle concerns or complaints with empathy and professionalism
- Perform general administrative tasks as needed
Qualifications:
- Previous experience related to role
- Strong customer service skills with the ability to provide compassionate care to patients
- Excellent communication skills, both in English and Spanish, in both verbal and written
- Proficiency in using computers/online software
- High school diploma or equivalent
Pay: $17.00 - $22.09 per hour
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (required)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (required)
Work Location: On the road
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