Transportation Services Manager

3 weeks ago

Fort Myers, United States Community Resource Network of Florida, LLC. Full time

**Community Resource Network of Florida, LLC provides services to Individuals with Intellectual and Developmental Disabilities throughout the state of Florida.**
**Founded in 2009, we continue to focus on helping those we serve to live their best lives and meet their personal goals.**

**We are currently hiring for a Transportation manager who will oversee operations and fleet management of the CRN vehicles.**

**PRINCIPAL ACCOUNTABILITIES OF POSITION**
Provides operational responsibility and oversight of the Transportation department. Primary responsibility is ensuring safety of passengers and drivers, while maintaining quality service.

**ROLE OF THE TRANSPORTATION MANAGER**
The Transportation Manager oversees, performs, and coordinates all activities and processes of the Transportation department. The Transportation Manager is accountable for maintaining quality operations and services of the Transportation Department while ensuring passenger safety. It is the responsibility of the Transportation Coordinator to ensure the responsibilities and accountability of all direct reports are defined and understood.

**ESSENTIAL FUNCTIONS**
**1. **Transportation Department** **Management**
- Provides direct supervision over the Transportation department.
- Manage Transportation Coordinators, Drivers and other team members involved with service delivery.
- Ensure and schedule regular vehicle maintenance appointments, cleaning and van repairs as needed.
- Coordinate and manage all transportation routes.
- Enroll new clients into the Transportation program.
- Utilize on-board surveillance system for accuracy and verification as needed.
- Track monthly expense reports for entire fleet.
- Ensure accuracy of attendance into the system
- Monitor and maintain billing accuracy as liaison with billing department for all payers.
- Submit General Event Reports and State incident reports, if required, for any incidents involving transportation.
- File and follow up with all insurance claims for transportation vans.
- Troubleshoot and resolve operational problems related to Transportation department.
- Renew insurance and registration for all vans in collaboration with VCG (insurance).
- Provide assistance in the planning, research and development, and implementation of department policies and procedures.
- Maintain current knowledge of federal and state guidelines, and company and departmental policies and procedures.

2.** Operations**
- Schedule regular vehicle maintenance appointments, cleaning and repairs as needed.
- Monitor vehicle surveillance system for accuracy daily to ensure passenger.
- Provide back-up driving support for all routes when needed.
- Ensure compliance with all safety and operational procedures.
- Provide Transportation quotes to potential Private Pay clients.
- Maintain attendance to ensure accurate billing.
- Audit services provided against billing.
- Work in collaboration to resolve billing errors, discrepancies, or denials.
- Monitor authorization utilization and ensure proper authorization in place.
- Collaborate with WSC and other stakeholders to ensure continuity of service when there is a service authorization issue.

**3. Staff Oversight**
- On-boards new drivers; trains on all systems and processes
- Train and manage Transportation personnel in office and on route.
- Train and monitor team use of the appropriate systems.
- Administer the performance management system through regular individual performance appraisals.
- Respond to requests for assistance by troubleshooting and providing solutions to drive-related problems.
- Assess training needs and facilitate to ensure maximum effectiveness and safety.
- Educate Transportation personnel on new policies and/or policy changes.
- Review video surveillance and investigate operational complaints.
- Perform accident investigations as needed.
- Review and verify direct reports timesheets on a weekly basis ensuring accuracy.
- Manage direct reports time and attendance.

4. **Administration and Compliance**
- Obtain all required documentation for transportation services.
- Maintain documentation in the required systems.
- Submit all documents requests by WSC’s.
- Monitor Transportation client’s service authorization units quarterly.
- Order and distribute supplies needed in vehicles. IE: Cleaning supplies, first aid kits, fire extinguishers.
- Make updates to vehicle insurance. IE: adding/removing drivers and vehicles. Maintain required information in the APD designated system to ensure Qlarant compliance for the provision of transportation services.

**EXPERIENCE**
Minimum 2 years in management or supervisory role
Minimum 1 year experience in a direct customer service position
Minimum 1 year in a dispatching or logistics role
Prior experience working with Individuals with Developmental Disabilities, a plus.
**QUALIFICATIONS**
- High School diploma or equivalent, college degree preferred.
- Valid state driver’s license.
- Valid automobile insur

  • Transportation Services Manager

    3 weeks ago

    Fort Myers, United States Community Resource Network of Florida, LLC. Full time

    Job DescriptionJob DescriptionCommunity Resource Network of Florida, LLC provides services to Individuals with Intellectual and Developmental Disabilities throughout the state of Florida.  Founded in 2009, we continue to focus on helping those we serve to live their best lives and meet their personal goals. We are currently hiring for a Transportation...

  • Transportation Fleet Manager

    3 days ago

    Fort Myers, United States Community Resource Network of Florida Full time

    Community Resource Network of Florida, LLC provides services to Individuals with Intellectual and Developmental Disabilities throughout the state of Florida. Founded in 2009, we continue to focus on helping those we serve to live their best lives and meet their personal goals. We are currently hiring for a Transportation Fleet manager who will oversee the...

  • Transportation Fleet Manager

    6 days ago

    Fort Myers, United States Community Resource Network of Florida, LLC. Full time

    Job DescriptionJob DescriptionCommunity Resource Network of Florida, LLC provides services to Individuals with Intellectual and Developmental Disabilities throughout the state of Florida.  Founded in 2009, we continue to focus on helping those we serve to live their best lives and meet their personal goals. We are currently hiring for a Transportation...

  • Transportation Fleet Manager

    3 hours ago

    Fort Myers, United States Community Resource Network of Florida Full time

    Community Resource Network of Florida, LLC provides services to Individuals with Intellectual and Developmental Disabilities throughout the state of Florida. Founded in 2009, we continue to focus on helping those we serve to live their best lives and meet their personal goals. We are currently hiring for a Transportation Fleet manager who will oversee the...

  • Transporter

    1 month ago

    Fort Myers, Florida, United States Lee Health Full time

    Location:HealthPark Medical Center -9981 So HealthPark CircleFort Myers FL 33908Department: Transportation ServicesWork Type: Full TimeShift: Shift 1/8:00:00 AM to 6:30:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryProvides patient transportation services for all departments as directed by Transport lead/dispatcher/supervisor. Safely transports...

  • Transporter

    7 days ago

    Fort Myers, United States Lee Health Full time

    Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901Department: Emergency ServicesWork Type: Full TimeShift: Shift 2/3:00:00 PM to 11:30:00 PMMinimum to Midpoint Pay Rate:$15.64 - $18.75 / hourSummaryProvides patient transportation services for all departments as directed by Transport lead/dispatcher/supervisor. Safely transports patients to...

  • Transporter

    5 days ago

    Fort Myers, Florida, United States Lee Health Full time

    Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901Department: Emergency ServicesWork Type: Full TimeShift: Shift 2/3:00:00 PM to 11:30:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryProvides patient transportation services for all departments as directed by Transport lead/dispatcher/supervisor. Safely transports patients to and...

  • Family Services Case Manager

    1 month ago

    Fort Myers, United States Lutheran Services Florida Full time

    #nowhiring Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Child Welfare Case Manager who wants to make an impact in the lives of children and families. $51,300 - starting salary $53,460 - if certified in child welfare case management with 1 year of...

  • Family Services Case Manager

    4 weeks ago

    Fort Myers, United States Lutheran Services Florida Full time

    #nowhiring Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is looking for a talented Child Welfare Case Manager who wants to make an impact in the lives of children and families.   $51,300 - starting salary $53,460 - if certified in child welfare case management with 1 year of...

  • PRN Transporter

    1 week ago

    Fort Myers, United States Lee Health Full time

    Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901Department: Transportation SvsWork Type: PRNShift: Shift 1/10:00:00 AM to 6:30:00 PMMinimum to Midpoint Pay Rate:$18.75 - $18.75 / hourSummaryProvides patient transportation services for all departments as directed by Transport lead/dispatcher/supervisor. Safely transports patients to and...

  • PRN Transporter

    4 days ago

    Fort Myers, Florida, United States Lee Health Full time

    Location:Gulf Coast Medical Center Doctor's WayFort Myers FL 33912Department: Transportation SvsWork Type: PRNShift: Shift 2/11:00:00 AM to 7:30:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryProvides patient transportation services for all departments as directed by Transport lead/dispatcher/supervisor. Safely transports patients to and from...

  • PRN Transporter

    2 weeks ago

    Fort Myers, Florida, United States Lee Health Full time

    Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901Department: Transportation SvsWork Type: PRNShift: Shift 1/10:00:00 AM to 6:30:00 PMMinimum to Midpoint Pay Rate:$ $18.75 / hourSummaryProvides patient transportation services for all departments as directed by Transport lead/dispatcher/supervisor. Safely transports patients to and from...

  • PRN Transporter

    16 hours ago

    Fort Myers, United States Lee Health Full time

    Location:Gulf Coast Medical Center -13681 Doctor's WayFort Myers FL 33912Department: Transportation SvsWork Type: PRNShift: Shift 2/11:00:00 AM to 7:30:00 PMMinimum to Midpoint Pay Rate:$18.75 - $18.75 / hourSummaryProvides patient transportation services for all departments as directed by Transport lead/dispatcher/supervisor. Safely transports patients to...

  • Lead Transporter

    1 month ago

    Fort Myers, United States Lee Health Full time

    Location:HealthPark Medical Center -9981 So HealthPark CircleFort Myers FL 33908Department: Transportation ServicesWork Type: Full TimeShift: Shift 2/12:30:00 PM to 11:00:00 PMMinimum to Midpoint Pay Rate:$16.49 - $20.16 / hourSummaryPerforms ongoing operational tasks to support a multi-function Transport department. Functions as the daytime Transport...

  • Lead Transporter

    1 month ago

    Fort Myers, Florida, United States Lee Health Full time

    Location:HealthPark Medical Center -9981 So HealthPark CircleFort Myers FL 33908Department: Transportation ServicesWork Type: Full TimeShift: Shift 2/12:30:00 PM to 11:00:00 PMMinimum to Midpoint Pay Rate:$ $20.16 / hourSummaryPerforms ongoing operational tasks to support a multi-function Transport department. Functions as the daytime Transport Services...

  • Senior Transportation Project Manager

    2 days ago

    Fort Worth, United States Westwood Professional Services Full time

    Overview: Senior Transportation Project Manager Westwood Professional Services, Inc. Westwood Professional Services, Inc. is seeking an ambitious and talented professional to join our transportation service team in as a Senior Project Manager. This is an opportunity to join Westwoods highly experienced and dynamic team dedicated to providing high-level...

  • Dining Services Assistant Manager>

    1 month ago

    Fort Myers, United States Healthcare Services Group Full time

    Healthcare Services Group - JobID: 586507 [Restaurant Supervisor] As a Dining Services Assistant Manager at Healthcare Services Group, you'll: Often perform the job assignments of the dietary aide, cook, and dishwasher positions; Perform and lead small groups of line staff in food preparation, serving and clean-up activities on varying shifts as needed;...

  • Project Engineer

    2 days ago

    Fort Myers, United States Your Talents Consultant Full time

    Our client. is seeking a motivated Transportation Engineer to join our well-established team in Southwest Florida. The successful candidate will be an individual looking to challenge themselves, working on many vital transportation infrastructure projects throughout the region. As Southwest Florida's oldest locally owned engineering firm, Client prioritizes...

  • Family Support Services Specialist

    1 month ago

    Fort Myers, United States Lutheran Services Florida Full time

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant . LSF is looking for a talented Family Support Services Specialist  who wants to make an impact in the lives of others. Purpose & Impact: Family Support Services Specialists are intended to provide assistance and support to the...

  • Project Engineer

    6 days ago

    Fort Myers, United States Independent Talents Consultant Full time

    Our client. is seeking a motivated Transportation Engineer to join our well-established team in Southwest Florida. The successful candidate will be an individual looking to challenge themselves, working on many vital transportation infrastructure projects throughout the region. As Southwest Florida's oldest locally owned engineering firm, Client prioritizes...