Unit Secretary Behavorial Health or Emergency Room

3 weeks ago

Hawthorne, United States CHLB Hawthorne PHP Full time

College Medical Center Hawthorne PHP is proud to be part of College Hospitals and is expanding rapidly. We are dedicated to the highest quality of customer services delivered with a with a sense of warmth friendliness and organizational pride. Become part of a team that provides a respectful environment, flexibility, a tight knit group and autonomy to utilize your knowledge and experience.

**Job Summary**
- Ability to read, writes, and comprehends basic medical terminology. Basic computer skills. Courteous and empathetic interactions with patients and family members on the telephone and in person.
- Communicates effectively in English
- Reconciles hospital billing with the documentation in the patient’s medical record accurately and timely.
- Meets with attending physician on weekly basis to discuss patient’s plan of care.
- Effectively coordinates with case manager/therapists regarding completion of treatment plan, progress notes and discharge plans on a regular basis.
- Notifies clinical coordinator/program director of any omissions or incomplete areas of medical records immediately; follows-up to insure correction or problem areas.
- Effectively demonstrates a working knowledge of Medicare guidelines and policies as it pertains to admission criteria and medical necessity for continued treatment
- Answers the telephone in a courteous and efficient manner, responding accurately to all requests for information, and routing call to appropriate staff members.
- Completes daily census and revenue forms; assists in the process of billing forms.
- Assists in the preparation of all weekly and monthly reports, as assigned.
- Maintains adequate quantity of forms, materials, supplies, and equipment inventory on the Unit
- Aids in the admission process by connecting with business office and admitting office. Gathers relevant descriptive and financial information as needed and either routes information to appropriate hospital personnel or admits the patient through hospital computer system.
- Greets visitors, patients and their families entering the Unit.
- Current BLS for Healthcare providers upon hire.
- De-escalation training with 30 days of hire. CHLB Provides

Pay: $16.46 - $20.57 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance

Healthcare setting:

- Outpatient

Schedule:

- Monday to Friday

Work Location: In person

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