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Retail Floral Associate

4 months ago

Princeton, United States Viburnum Designs Full time

Viburnum Designs is seeking a permanent, full time Retail Sales Associate for its design studio in Princeton. Creative, friendly, and energetic person needed for
a busy upscale florist Help customers find and create the perfect
arrangements, plants and gifts. Knowledge of flowers and plants
preferred, but if you are creative and upbeat we would be happy to train you
If you enjoy working with flowers, plants and are an energetic and
**Job Description**:

- Greet all customers and provide them with prompt and highly friendly,

courteous service or assistance. Confer with customers by telephone or in person to provide information about products or services.
- Stay current and have product knowledge of plants, flowers, services, soils, pots, and more.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Assist customers with plant, pots, decor and accessory product selection and design floral and plant product based on customer needs.
- Assist customers by creating a personalized shopping experience
- Take an active role in maintaining and developing existing and new customer relationships, including following up as needed to insure complete satisfaction
- Contribute to the consistent maintenance of product merchandising.
- Love of flowers and plants
- Computer proficiency
- Excellent verbal communication skills
- Self-motivated, enthusiastic and customer service oriented
- The ability to work effectively as a member of a team-oriented environment
- The ability to multi-task, prioritize, and manage time effectively
- Able to lift 30 pounds and go up/down a staircase
- Flexible work availability/schedule required

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Retail sales: 1 year (preferred)
- Merchandising: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person