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Residence Life Operations Assistant

4 months ago


San Diego, United States UC San Diego Full time

Payroll Title:

- BLANK AST 2
- Department:

- SIXTH COLLEGE STUD. AFFAIRS
- Hiring Pay Scale
- $49,443 - $51,636 / Year
- Worksite:

- Hybrid Remote
- Appointment Type:

- Career
- Appointment Percent:

- 100%
- Union:

- CX Contract
- Total Openings:

- 1
- Work Schedule:

- Days, 8 hrs/day, Mon-Fri**#129923 Residence Life Operations Assistant***:Filing Deadline: Thu 5/30/2024**

**UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.**

**DESCRIPTION**:
UC San Diego uniquely offers a vibrant undergraduate college system designed to combine the benefits of a large research university with the personal experience of a smaller liberal arts college. Students enjoy access to renowned faculty, top-tier facilities, and a choice among eight semi-autonomous undergraduate colleges: Revelle, John Muir, Thurgood Marshall, Earl Warren, Eleanor Roosevelt, Sixth, Seventh, and Eighth, each with its own educational philosophy, traditions, administration, and residential environment.

As part of each student affairs unit in two undergraduate colleges, the Residence Life Operations Assistants play pivotal roles in the execution and embodiment of the institution’s commitment to a comprehensive, collaborative, and educationally purposeful residential program.

Under the supervision of the Associate Dean of Student Affairs / Director of Residence Life, the Residence Life Operations Assistant plays a pivotal role in a home office, offering comprehensive administrative support and promoting efficient operations. Additionally, the Residence Life Operations Assistant will partner with a counterpart from another undergraduate college to provide administrative support for collaborative efforts across all undergraduate colleges including, but not limited to, opening, closing, summer housing, RA selection, and ongoing training/development for student staff.

**Key Responsibilities**:
1). Operational Support: a) Daily Operations: Aid in everyday office operations, ensuring efficient function, particularly during summer and academic year transitions; and, b) Security and Safety: Help develop and enforce security measures and emergency protocols.

3) Process Management: Organize, prepare, and manage documents, records, and processes relevant to residence life operations.

4) Event and Program Support: a) Logistical Support: Aid in organizing events and programs, including purchasing, space booking, catering/food orders, material preparation, submission of financial / summary information, and assessment; and, b) Promotion: Help develop and disseminate promotional materials for residence life events and programs.

5) Referral and Issue Escalation: a) Issue Identification: Identify potential issues and cases of concern within the residence life community; and, b) Escalation and Referral: Direct and escalate concerns judiciously, referring individuals to appropriate resources or delegating communications effectively to student staff.

6) Data Management: a) Database Management: Maintain and update databases related to student housing, assignments, conduct, and other key areas; and, b) Reporting: Generate and manage reports, ensuring they are accurate and provided in a timely manner.
- Must be able to work flexible hours including evenings, weekends, and holidays.

**QUALIFICATIONS**:

- Skill in managing projects by planning and organizing work for the purposes of delivering a specific output.
- Skill and ability to coordinate and implement office systems to ensure efficient operation. Proven ability to organize work in a timely manner while meeting deadlines and with close attention to detail.
- Ability to work effectively with frequent interruptions, changing priorities and conflicting deadlines.
- Skill to organize, and arrange meetings and plan events, including arranging logistics such as room reservations, ordering audio-visual, catering, producing materials, participant registration, etc.
- Effective interpersonal skills in communicating with individuals and groups of diverse cultural and ethnic backgrounds and in working with staff at all levels in an academic environment or large organization.
- Ability to exercise tact, mature judgment, confidentiality, diplomacy and flexibility to promote positive working relationships and job effectiveness.
- Creative and analytical skills to provide solutions which address issues.
- Proven ability to work independently and to compile and review data.
- Previous experience in a Residential Life environment.
- Proven ability to use Microsoft Office and Google Suite.
- Demonstrated ability to maintain confidentiality.
- Proven interpersonal communication skills, both oral and written, in English.
- Demonstrated effectiveness as a facilitator in promoting effective commu