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Insurance Accounts Receivable Specialist
3 weeks ago
**Insurance Accounts Receivable Specialist**
**Ironwood Cancer & Research Centers** provides a superior cancer care environment with a full spectrum of cancer related services for patients. Our multi-disciplinary team approach includes surgical oncology, medical oncology, radiation oncology, women's centers, diagnostic imaging services, social service support, nutritionist, integrative services, and genetic counseling.
**Mission Statement**: To serve the community by providing quality, comprehensive cancer care which respects the values and needs of each individual.
**Overview**: We are looking for a qualified and experienced medical insurance accounts receivable specialist. The Insurance A/R Collector will be responsible for working A/R accounts, following up and reviewing all open claims, including aging reports. This is a full-time position working 40 hours per week, Monday - Friday schedule. This position is at our Central Billing Office in Gilbert Arizona.
**Essential Duties and Responsibilities**:
- Complete all daily, weekly and monthly checklists.
- Reviews accounts and/or follow-up documents for outstanding accounts receivable issues.
- Review Aging (60+) Reports and follow up as needed.
- Review and appeals all underpaid, unpaid and denied claims. Working oldest and largest accounts first.
- Resubmits insurance claims that have received no response or are not on file, in a timely manner according to each insurance’s contracted filing limits.
- Contacts patient’s insurance and/or third-party organizations by telephone, online, correspondence or meetings to resolve issues impairing reimbursement and secure proper reimbursement for billed services.
- Performs accurate and timely appeals via phone or written to ensure accurate payer fee schedule reimbursements obtained for all services performed.
- Reviews payer websites for updates regularly and reports to supervisors or other staff as needed.
- Communicates to physicians, nurses, benefit coordinators or other employees in a professional manner for any patient payer issues affecting patient care.
**Knowledge and Skills**:
- Working knowledge of NCCN guidelines and CCI edits.
- Knowledge of appealing claims with payers chemotherapy related drugs, supplies utilized and SNF, LTC and Hospice in relation to insurance benefits.
- Knowledge of governmental, legal and regulatory provisions related to collection activities.
- Knowledge of CPT, Dx, HCPCS coding a plus.
- Knowledge of Centricity/G4 systems preferred.
- Knowledge of medical terminology.
- Knowledge of basic mathematics.
- Able to be in a seated position, talk on the phone, repetitive keyboard usage and clarity of vision at 20 inches or less.
**Education and Qualifications**:
- Minimum of 3 years in the healthcare reimbursement field preferred.
We offer a competitive salary and a comprehensive benefit package including health insurance, 401(k) and a caring work environment. We are an E.O.E.
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