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Assistant General Manager
3 months ago
We are Bai Tong group representing Noi Thai Cuisine and Bai Tong Thai Restaurant. We are located in 6 Washington state locations, and we also have out-of-state locations in Bend, OR and Honolulu, HI. We are currently hiring for the following position:_
**Assistant General Manager**
Part-time position (From $19.96/hour depending on experience)
**Noi Thai Cuisine - Green Lake**:7900 E Green Lake Dr. N Ste 101/102, Seattle, WA 98103
NOI THAI CUISINE is the Best Thai Restaurant in the Northwest. Our passion is to serve SUPERB THAI CUISINE in an elegant and authentic atmosphere. We are a welcoming community that works hard, shares a real passion for the environment, and enjoys crafting memorable experiences for our guests.
We are seeking team members who have passionate dedication to deliver superior service to our guests. We believe a career should develop your talents, fuel your passions, and empower your professional growth. Our focus is helping you reach your full potential in your career. Become a part of our amazing team and grow your experiences with us at NOI THAI CUISINE
The Assistant General Manager will work directly with the General Manager and all team members to create and maintain a profitable restaurant environment, and one that provides best-in-class service, food, and hospitality. The Assistant General Manager must also help manage costs, labor, support recruiting efforts, provide training, and ensure that all proper company policies are followed. This individual must be dependable, self-reliant, have wonderful guest hospitality, and effective coaching and teaching skills. It is vital that the Assistant General Manager have strong organizational and prioritization skills and has a focused team-oriented attitude. Our goal is to create unforgettable experiences at Noi Thai Cuisine and so that every patron wishes to return.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**:
The duties and responsibilities of an Assistant General Manager include, but are not limited to:
- Effectively teach, motivate, coach and discipline staff, while garnering the respect of all employees.
- Be proficient with interviewing, warning, counseling, hiring, and firing employees, and ensure that all such events are properly documented and discussed with General Manager before making such decisions.
- Assure strict cash handling procedures are being followed.
- Help with assistant management development as he or she develops into their role.
- Handle volume and stress with composure and finesse.
- Uphold company standards and expectations.
- Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager immediately when cases arise.
- Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance.
- Drive sales by working with the General Manager/ Managers, and team members to execute excellent operations.
- Effectively coach and counsel; Hold team members accountable to standards and be willing to correct standards that are not met.
- Manages Front of House schedules, training, and onboarding of new employees.
- Assist in ordering and inventory.
- Is proficient in P&L work and controlling all costs.
- Dress and act professionally each day to set a good example for all employees.
- Enforce safety and sanitary practices, maintenance, and regulatory compliance for the kitchen area; Uphold standards of cleanliness per Health Department Compliance.
- Pay invoices/Review invoices
- Ensure all security measures are in place.
- Has Washington liquor license.
- Ensure that alcohol is always served responsibly and in accordance with the law.
- Ensure uniform standards are followed in all departments.
- Ensure restaurant overall organization and cleanliness.
- Maintains employee files, ensuring everyone is up-to-date with proper documentation and as required by state law
**SUPERVISION RECEIVED**:
- This position will report directly to the General Manager
**UNIFORM STANDARDS: The Assistant General Manager must always look professional.**
- Specifics to be discussed at hiring.
**QUALIFICATIONS & SKILLS**:
- Must have previous leadership experience in restaurants.
- Must have a positive, team first attitude.
- Must be efficient with assigned tasks.
- Must be punctual and reliable.
- Must understand P&L’s, budgeting, and cost control.
- Must be an effective communicator.
- Must successfully attend and complete all required training in compliance with local and state regulations, such as food and/or alcohol service certifications.
- Experience with Resy, Toast and 7-Shift a plus.
**CERTIFICATES, LICENSES, REGISTRATIONS**:
- Must have acquire and maintain any government required licenses, certificates, or permits required for this position.
- Must attend orientation and agree to policies and procedures as outlined. Must successfully complete the training program under General Managers supervision an
