Product Analyst

4 weeks ago

Norwood, United States Reliable Respiratory Full time

Equal Opportunity Employer/Disability/Veterans_

We are seeking a skilled and dedicated Product Analyst to join us in a hybrid work model in our Norwood Location.

**About Reliable Respiratory**

Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps.

Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible.

**The Product Analyst** will assist with the operational, financial, and technical aspects of operating Reliable’s product lines. This position will assist with identifying, managing, and delivering new and existing DME products to market and perform best practice life cycle management for each product line. This role contributes to the successful delivery and support of products from lead generation, through intake to reimbursement. Position may also entail administrative, customer service, inventory control and regulatory duties as assigned.

**Duties and Responsibilities**
- Responsible for development of product definition, positioning, pricing and product lifecycle management to include market sensing, leading the product management function in new product development teams, pricing, customer communications, support, and revenue forecasts.
- Analyze and anticipate market conditions in order to identify market trends, customer requirements and competitive strategy, and identify opportunities for increasing customer and business value through product differentiation.
- Developing a thorough knowledge of target customer segments, markets and the competition. Defining features and functions of our products to internal and external customers including assay design philosophy, product characteristics, advantages, and potential threats from the competition or market conditions.
- Analyze reports to identify opportunities, trends and potential threats with the purpose of maximizing value from all products.
- Play a significant role in long-term planning and implementing change control processes.
- Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects.
- Ability to work after hours/weekends when workload necessitates.
- Perform other related duties as assigned.

**Required Qualifications**
- 18 years of age or older
- Must be eligible to work in the United States and not require work authorization from us now or in the future
- Bachelor’s Degree required
- Marketing, sales, product management experience preferred

**Required Skills**:

- Effective and professional verbal and written communication abilities
- Professional computer experience (especially Microsoft Office Suite)
- Ability to work independently to investigate and make decisions
- Ability to work in collaboration with others
- Ability to prioritize and complete work amidst interruptions in a busy work area
- Ability to comply with guidelines both internal and industry-imposed
- Ability to reconcile multiple shifting logístical factors for each appointment
- Strong attention to detail
- Great customer service skills especially in high intensity situations
- Fluent in English and Spanish proficiency preferred

**Competencies**
- Adaptability
- Analytical Skills
- Attention to Detail
- Communication
- Computer Skills
- Customer Service
- Decision Making
- Dependability
- Initiative
- Problem Solving
- Productivity
- Self-Motivated
- Sense of Urgency
- Teamwork

**Work Environment & Physical Demands**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time
- This role routinely uses standard office equipment such as computers, phones, and printers/scanners

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- This job operates in a professional office environment
- The noise level in the work environment is usually moderate to loud if employee wished to be in office

**Direct Reports - None**

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, r

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