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Bellperson - Part-time
3 months ago
**Job Title**: Bellperson
**Location**: Allegria Hotel
**Job Type**: Full-time, Entry-Level
**FLSA Status**: Non-Exempt
**Rate of Pay**: $16/hr plus tips
**Hours**: AM and PM shifts, including weekends which are the busiest time
We are seeking a friendly and customer service-oriented individual to join our team as a Bellperson at the Allegria Hotel. As a Bellperson, you will be responsible for providing exceptional service to our guests by assisting with their luggage, providing information about the hotel and local area, and ensuring a seamless arrival and departure experience.
**Responsibilities**:
- Greet and welcome guests as they arrive at the hotel
- Assist guests with their luggage and escort them to their rooms
- Provide information about hotel amenities, local attractions, and dining options
- Offer assistance with transportation arrangements, including valet parking and taxi services
- Maintain a clean and organized lobby area
- Handle guest requests and inquiries in a professional and courteous manner
- Collaborate with other hotel staff to ensure a smooth and efficient guest experience
Qualifications:
- High school diploma or equivalent
- Previous customer service experience is preferred but not required
- Strong communication and interpersonal skills
- Ability to lift and carry heavy luggage
- Professional and friendly demeanor
- Willingness to work flexible hours, including evenings, weekends, and holidays
- Knowledge of the local area and attractions is a plus
**Qualifications**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Language Ability**:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
**Math Ability**:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
**Reasoning Ability**:
**Computer Skills**:
To perform this job successfully, an individual should have knowledge of word processing software and spreadsheet.
**Education/Experience**:
High school diploma or general education degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.
**Knowledge, Skills, and Other Abilities**:
- Oral and written communication skills
- Professionalism
**Physical Demands**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, use hands, and reach with hands and arms. The employee is frequently required to taste or smell. The employee is occasionally required to sit, climb or balance, and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 50 pounds.
**Work Environment**:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
I understand that the job description is not a comprehensive list of my job duties and it is up to me, along with my supervisor’s guidance, to determine the best and most efficient way to accomplish my job duties and responsibilities. I also understand that should my job duties change significantly, which may occur based on the business needs of the organization; it is my responsibility to notify my supervisor so that my job description is updated accordingly. I acknowledge that the job description will be used as the basis for my performance review.
**Company Description**:
Our unique position in the hospitality industry is a direct result of valuing people first. Owners, managers, associates, customers, and communities - peoples' needs drive our management style, generating programs that inspire value and automate profits.
Growth and sustenance in a highly competitive industry require a winning team with a high level of principle and strong moral character. It is with this belief we have structured our hiring mechanism that enables Linchris teammates to trust each other and, in the end, help customers as a united family. The measure of our success as a le
