Csr - Customer Service Representative

2 weeks ago


Frederick, United States Wenbrooke Services Full time

**Customer Service Representative**

**Overview**:
Join our team at WENBROOKE SERVICES, a leading provider of Electric, HVAC and Plumbing installs and services, dedicated to delivering exceptional customer service. We are seeking a dynamic and customer-focused individual to fill the role of Customer Service Representative. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients. In other words, you are the first impression customers experience when contacting our Company

**Responsibilities**:

- Handle inbound customer inquiries and provide timely and accurate responses
- Conduct outbound calling to follow up on customer requests and resolve issues
- Assist customers with product inquiries, orders, billing questions, and general support
- Demonstrate proficiency in data entry to update customer information accurately with attention to detail
- Identify opportunities for upselling products or services to enhance customer experience
- Maintain phone etiquette standards while engaging with customers

**Requirements**:

- Proven experience in customer service or related field
- Ability to analyze customer needs and provide suitable solutions
- Strong multitasking skills and the ability to work in a fast-paced environment
- Excellent problem-solving abilities and attention to detail
- Sales experience or understanding of sales processes is beneficial

Pay: $38,000.00 - $45,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Commute:

- Frederick, MD 21703 (preferred)

Work Location: In person



  • Frederick, United States Excel Mailing Services Full time

    **Summary** The Customer Service Representative is the face of our company and one of the first points of contact with clients. Supporting and communicating customer requests within the organization and preparation of printing projects, scheduling, work orders for data and the internal production team. The CSR will track customer projects from beginning to...


  • Frederick, United States Signature Flight Support Full time

    Job Description Signature Aviation is a market leading global aviation services provider with over 220 locations and 6,000 employees worldwide. Eligible team members enjoy a wide array of benefits including health and welfare options, generous 401K match, paid time off, tuition assistance, and limitless opportunities for training and...


  • Frederick, United States Fitzgerald Auto Mall of Frederick Full time

    **Fitzgerald Collision is currently hiring a full-time Customer Service Representative (CSR)!** **BENEFITS**: - Competitive Compensation / Direct Deposit / 401 (K) - ** EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!**: - Medical / Dental / Disability / Life Insurance - Flexible Spending Accounts - Medical Spending and Dependent...


  • Frederick, United States Dexter Axle Full time

    Overview Dexter, a premier manufacturer and distributor of axles, suspension, brakes, doors, venting products, trailer parts and accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets, has an opportunity for a Customer Service Representative at our distribution facility located...


  • Frederick, United States Dexter Axle Full time

    Overview Dexter, a premier manufacturer and distributor of axles, suspension, brakes, doors, venting products, trailer parts and accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets, has an opportunity for a Customer Service Representative at our distribution facility located...


  • Frederick, United States Wolters Kluwer Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsUSA - Frederick, MD time typeFull time posted onPosted Yesterday job requisition idR0023710 **Basic Function** Representative will handle inbound customer calls, mail and e-mail, responding to customer requests, while projecting a...


  • Frederick, United States Wolters Kluwer Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsUSA - Frederick, MD time typeFull time posted onPosted Yesterday job requisition idR0023710 **Basic Function** Representative will handle inbound customer calls, mail and e-mail, responding to customer requests, while projecting a...


  • Frederick, United States Molly Maid Full time

    As a Customer Service Representative, you are a key member of the team and represent Molly Cleaner on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are...


  • Prince Frederick, United States Domino's Franchise Full time

    Job DescriptionCSR - Insider Position Description Department: Store OperationsJob Title: CSR - InsiderFLSA Classification: Non-ExemptReports To: General ManagerRegional Operations Manager – secondary reportDirect Reports: N/AIndirect Reports: N/AOur in-store people know their stuff and know how to have a good time. Each store has its own personality, and...


  • Prince Frederick, United States Domino's Franchise Full time

    Job DescriptionJob DescriptionJob DescriptionCSR - Insider Position Description Department: Store OperationsJob Title: CSR - InsiderFLSA Classification: Non-ExemptReports To: General ManagerRegional Operations Manager – secondary reportDirect Reports: N/AIndirect Reports: N/AOur in-store people know their stuff and know how to have a good time. Each store...


  • Frederick, United States Mr. Handyman of Martinsburg, Charles Town, and N. Montgomery Full time

    As a Customer Service Representative, you are a key member of the team and represent Mr. Handyman on customer calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are...


  • Frederick, United States Neighborly Full time

    For over 20 years, we've consistently hired reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having...


  • Frederick, United States Sila Services Full time

    **_What We Do_** We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning and electrical systems. Do you have strong organizational, customer service, and problem-solving skills? Do you like working in a fast-paced environment and meeting the changing needs of the home...


  • Frederick, United States Sam's Car Wash Full time

    Sam's Car Wash is seeking to hire a Customer Service Representative at our brand new, state of the art Car Wash In Frederick. This is a great opportunity to learn and grow within one of the best car washes in the area. Sam's is the oldest family owned and operated Car Wash in the DMV. **Responsibilities**: - Greet customers with a smile, A+ attitude, clean...


  • Frederick, United States ABICOR Binzel Full time

    **Customer Service Representative** **Essential Functions**: - Answers product-related inquiries from customers and the sales department. - Specifies and quotes equipment to fit the customer’s requirements. - Uses CRM software to initiate and resolve customer complaints. - Achieves and maintains good rapport with customers and sales managers to give them...


  • Frederick, United States James Allen Full time

    **About R2net/James Allen**: James Allen is the fastest growing online retailer of diamond engagement rings. Providing a virtual diamond shopping experience that rivals a storefront, James Allen focuses on the customer experience. From our highly trained Consultants, to our 360° viewing technology, virtual try on feature, and 30x magnification, James Allen...


  • Frederick, United States NVA West Frederick Veterinary Hospital Full time

    **Looking for a Dynamic Director of First Impressions to join our family-like Team!!!** **Company Description** At West Frederick Veterinary Hospital we are an AAHA accredited hospital that employs the finest veterinary professionals to deliver the highest quality medical services while promoting a culture of compassion and advocating for animals. The...


  • Frederick, United States James Allen Full time

    Job DescriptionJob DescriptionAbout R2net/James AllenJames Allen is the fastest growing online retailer of diamond engagement rings. Providing a virtual diamond shopping experience that rivals a storefront, James Allen focuses on the customer experience . From our highly trained Consultants, to our 360°ree; viewing technology, virtual try on feature, and...


  • Frederick, United States James Allen Full time

    Job DescriptionJob DescriptionAbout R2net/James AllenJames Allen is the fastest growing online retailer of diamond engagement rings. Providing a virtual diamond shopping experience that rivals a storefront, James Allen focuses on the customer experience . From our highly trained Consultants, to our 360°ree; viewing technology, virtual try on feature, and...


  • Frederick, United States Fitzgerald Auto Malls Full time

    Job DescriptionJob DescriptionDescription:Fitzgerald Collision is currently hiring a full-time Customer Service Representative (CSR)!Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for people who are self-starters, enthusiastic, and most importantly people who love the car business and the...