Taproom Host/hostess for New Foolproof Brewing

3 weeks ago

Bridgeport, United States Foolproof Brewing Company Full time

**NOTICE: Please do not show up in person to our location as we are not open to the public at this time. All resumes MUST be submitted online. Thank you.**

Partnered with Black Horse Garage, our taproom and kitchen is accompanied by an incredible collection of historic and modern exotic automobiles. In the center of our taproom you'll find a working car elevator taking vehicles from the first floor car room directly into our taproom for display. These vehicles elevate our upscale modern industrial design language and bring a unique element to the Foolproof Taproom and Kitchen.

At Foolproof we pride ourselves on the teams we build. Our culinary team members are experts in their field. As are our Taproom Bartenders, experts in craft beer and cocktails. We invite you to join our Taproom Floor Team, as a critical member, ensuring the highest level of service for our guests.

**Role Description**:
**Roles and Responsibilities**

**Guest Welcome**:

- Warmly welcome guests as they enter the taproom, providing a positive first impression.
- Manage the waitlist during peak hours and provide accurate wait time estimates.

**Reservation Management**:

- Handle reservation inquiries, assist with booking, and manage table assignments.
- Coordinate with servers and kitchen staff to ensure a smooth flow of reservations.

**Guest Seating**:

- Escort guests to their tables, ensuring they have a comfortable and enjoyable experience.
- Monitor and manage the dining room to optimize seating efficiency.

**Communication Hub**:

- Serve as a communication hub between guests and the service team.
- Relay special requests and preferences to servers and kitchen staff.

**Customer Assistance**:

- Provide information about the menu, specials, and brewery offerings.
- Address guest inquiries, resolve concerns, and create a positive atmosphere.

**Qualifications**:

- Previous experience as a host/hostess or in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to handle high-pressure situations with a positive attitude.
- Familiarity with reservation systems is a plus.
- Availability to work evenings, weekends, and holidays.

**Job Types**: Full-time, Part-time

Pay: $16.00 - $22.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Employee discount
- Flexible schedule

Shift:

- 8 hour shift
- Day shift
- Evening shift
- Night shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Bridgeport, CT 06607: Relocate before starting work (required)

Work Location: In person

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