Sysde I, Ots Delivery Software Engineering

3 weeks ago

Austin, United States Amazon.com Services LLC Full time

Experience in automating, deploying, and supporting infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix

Operations Technology Solutions (OTS) at Amazon is at the forefront of creating, securing, and maintaining advanced technical infrastructure and devices. These innovations span across Amazon's diverse landscape, including Fulfillment Centers, Transportation, Logistics, Specialty Fulfillment, Air, and Pharmacy sectors. Our skilled operators count on OTS to test, certify, deploy, and sustain state-of-the-art network solutions and end-user equipment at approximately 2,500 global sites where Amazon thrives. Committed to exceeding customer expectations, OTS ensures a secure and reliable infrastructure through its extensive network of over 4,000 field technicians and engineers. These professionals are vital in managing the daily operations and growth of Amazon's vast fulfillment and logistics network.

Key job responsibilities

You are a participant in your team’s design, scoping, and prioritization discussions, and are learning to understand how the team makes decisions within the context of business goals and customer needs. You ensure your own solutions address the goals of your team and improve the customer experience. You are learning to identify and scope problems and opportunities arising from technical discussions, how to calculate costs of proposed solutions, and how to make technical trade-offs.

A day in the life
- Work closely with Product Management to break down feature requirements into software deliverables
- Develop and maintain secure and performant software features and systems for Operations and Operations IT customers
- Actively participate in software and system design reviews
- Participate in the team on-call rotation where you will triage, communicate status, escalate, and remediate critical issues quickly

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply

About the team
- Our customer is the business. We obsess over the end user experience, but we build our strategy based on the business's requirements
- We provide solutions to our customers initiatives, not barriers. However, we cannot allow them to make poor decisions, especially in employee safety and information security
- We have a requirement for "zero-touch" deployment and support for all operational technology
- Our organization is an incubator for Amazon tech talent. We encourage and celebrate upward and lateral movement internally and externally for our talent

Austin, TX, USA | Nashville, TN, USA | Seattle, WA, USA
- Experience with CI/CD pipelines build processes
- Experience with distributed operational health and performance monitoring systems
- Experience tools for automation (building, testing, releasing or monitoring)

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