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Case Manager

4 months ago


New Rochelle, United States New Destiny Housing Corporation Full time

New Destiny’s mission is to end the cycle of domestic violence and homelessness for low-income families and individuals by developing and connecting them to safe, permanent, affordable housing and services. To achieve its mission, New Destiny builds and manages housing with on-site services; offers innovative programs that assist survivors in finding and retaining affordable housing; and works to expand access to permanent housing resources for survivors. New Destiny is the largest provider of supportive housing for domestic violence survivors in New York and is a leading advocate in the effort to obtain the resources needed to end family homelessness in New York City.

New Destiny is seeking to hire a full-time **Case Manager** to provide regular on-site services at our New Rochelle location. This building is a 219-unit, service-enriched permanent and affordable housing development, with 77 units set aside for domestic violence survivors, in the New Rochelle section of Westchester County. The Case Manager will work within a team of a Senior Case Manager and two other Case Managers led by the Program Director to maintain and grow a robust program to focus on fostering family stability by connecting families to resources; maintaining a violence-free environment and helping children thrive emotionally, physically, and academically. This is a full-time position requiring **one late night a week (e.g., 11:00 am to 7:00 pm) and occasional weekend hours. **The Case Manager will report directly to the Program Director.
- **Duties and Responsibilities**_

**Case Management Responsibilities**:

- Case Management Responsibilities:

- Provide comprehensive case management services to a caseload of 18-25 tenants, including counseling services,crisis intervention, and other appropriate supportive services.
- Develop programming and activities in collaboration with the social service team and the families.
- Work with tenants on caseload to create and implement annual wellness plans to meet individual goals.
- Conduct annual assessments with tenants to assess stability and ongoing social service needs.
- Plan and implement age-appropriate therapeutic activities for children.
- Research, organize and implement afterschool programming and occasional weekend activities.
- Build connections in the community and provide referrals to stabilizing community programming, includingrecreational activities, mental health services, physical health services, employment enhancement services, etc.
- Work with families to follow-up with schools, clinics, and other providers where appropriate.
- Contribute to the program database of borough-specific and city-wide educational and recreational programs.
- Maintain a strong relationship with New Destiny Housing’s Housing Stability Services team members who areproviding Health and Wellness and Financial Coaching on-site to tenants. This includes following up with referrals and assisting with connection to services.

**Administrative** **Responsibilities**:

- Attend weekly supervision meetings with the Program Director.
- Enter all tenant contacts and group work into ECM on a regular basis.
- Collect and maintain information on children and families (report cards, skills evaluation, surveys, etc.)
- Conduct monthly meetings and case conferences with Family Support Program staff.
- Maintain up-to-date case files and ensure all data is inputted into the case management database.
- Contribute to the development of best practices for the Family Support Program.
- Work with volunteers and interns to enrich youth and family events.
- Other duties as assigned by the Program Director.

**Qualifications**
- Bachelor’s degree required. A BSW or BA/S in the areas of Psychology, Sociology, Early Education preferred.
- Must have knowledge of services in Westchester County.
- A minimum of 2 to 4 years of direct service experience preferred.
- Knowledge and experience assisting individuals to access resources in the areas of housing stability, health & mental health, and food security.
- Proven track record in engaging children and adults who have experienced homelessness and domestic violence preferred.
- Ability to be empathetic, creative, and resourceful. Experience with trauma-informed care preferred.
- Strong written and oral communication skills, computer literacy, and sound judgment.
- Bilingual Spanish/English is strongly preferred.
- **How to Apply**_
- **Compensation/Benefits**_

**$57,000 per year** with competitive benefits. This is a full-time position with a benefits package including medical, dental, vision, short disability, PTO paid holidays, and 401(k). EOE

Pay: $57,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift
- Monday to Friday

Work Location: In person