IT Specialist

**Join our Team**

**IT Specialist**

**Your Roles/Responsibilities**:

- Monitor and respond to new support requests (“tickets”) in a timely manner with action taken based on priority.
- Maintain our Government Microsoft 365 environment
- Install and update software and hardware as needed to ensure stable operation of the IT infrastructure
- Build and maintain user endpoints (laptops/desktops) when received from vendors as well as for future modifications/expansion.
- Assist users with smartphone apps directly related to Acutronic software and systems for both Android and Apple devices
- Closely collaborate with other domestic IT staff to ensure stable and reliable operation of the shared IT infrastructure and alignment of the strategic direction
- Generally understand (or learn) ITAR, FedRAMP, and CMMC security requirements to mitigate both site and end-user risk and ensure security of all systems, endpoints, and data.
- Stay current on security risks and ensure security of all systems, endpoints, and data. Take part in implementing security improvements and system upgrades

**Your Profile/Qualifications/Skills**:

- At least five years of professional experience in an equivalent role
- Microsoft and/or CompTIA certifications are preferred
- Microsoft Intune experience is nice to have
- Knowledge of Windows Server and Microsoft Hypervisor is preferred
- Expert knowledge in Helpdesk methodologies and troubleshooting techniques are preferred
- Experience in a Public Safety, defense, or aerospace environment is preferred
- Must be flexible and willing and able to work outside normal business hours as necessary (very limited need)

**About Acutronic**:
The Acutronic Group has a proud history of building technologies and teams that are crucial to the aerospace, defense, and transportation industries.

The Acutronic Group employs approximately 300 employees across sites in Austin, Texas; Baltimore, Maryland; Pittsburgh, Pennsylvania; Switzerland; Germany; France; and India.

**Acutronic Actuation Inc.**
1100 East Howard Lane, Austin, TX 78753
+1 737 212 9013

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