Quality Liaison

3 weeks ago

York, United States Comprehensive Logistics Full time

Be a part of momentum and innovation. Comprehensive Logistics Co. Inc. is accelerating its agile diversification into new markets and expanding its current market base. You’re invited to join this company where your contributions fuel the momentum

If you are energized by solving challenges, ranging from small operational details to big strategic challenges with industry changing implications, come join us.

At Comprehensive Logistics Co. Inc. (CLI), individuals are valued for their dedication to perfecting processes and teamwork performance.

We are looking for a self-motivated, energetic, **QUALITY LIAISON** with a track record of unparalleled professionalism, integrity, loyalty, and honesty to join our team.

**Our 1st Shift schedule is Monday - Thursday from 6:30am-5:00pm, with daily and weekend overtime as required.**
- Communicate with the customer and CLI by coordinating quality and material flow effectively in order to minimize or eliminate customer disruptions.
- Develop relationships with customer personnel to allow CLI to present their case on potential issues.
- Possess a strong understanding of CLI processes to represent CLI on the spot when issues occur.
- Ensure process compliance by conducting daily/weekly audits; carrier compliance, trailer safety, sequencing racks, Proof of Delivery Process Risk Management (PRM), ISO, GMS, GM financial, quality spill and other plant-related audits involving logistics services in order to meet customers expectations.
- Randomly Audit material storage areas for correct sequence arrangement and availability for use on the line.
- Monitor customer safety stock to ensure that material is available in an effort to protect the plant from supplier quality issues or potential sequencing errors.
- Facilitate and monitor the delivery of safety stock in a timely manner.
- Maintain daily customer key indicators by using the daily liaison report in order to meet customer expectations.
- Develop a strong knowledge of customer processes so that any variance from such can be utilized in root cause analysis of any issue that may potentially be charged to CLI.
- Train employees by conducting on the job training in order to ensure employee conformance.
- Involved in Multi-disciplinary Five Phase Problem Solving Teams that directly drives the company's Continuous Improvement Process and Policies
- Have knowledge of commodity locations, material flow, and window times
- Perform a line-side walkthrough
- Attend Plant Team Meetings with the customer
- Relay line-side customer comments and suggestions
- Keep proper documentation and records

**Requirements**:

- Bachelor degree preferred in a business related field or equivalent experience
- 1-3 years of experience in Manufacturing/Distribution
- Basic understanding of customer material and quality systems is preferred.
- Basic understanding of the Microsoft Office Suite.

Comprehensive Logistics Inc. (CLI) is committed to creating a diverse environment and is proud to be an equal opportunity employer.

**Skills**: Required
- Customer focus

Preferred
- Quality

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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