**About us**

Since 2013, Paladin Life Care, a Life Care Management company, has been providing an unmatched, compassionate level of care and strong advocacy for our senior clients and those with disabilities in Virginia, DC, and Maryland. Through our holistic interdisciplinary approach, we strive to ensure that every client receives the highest level of care from the right providers at the right time. As a family owned and operated business—Paladin Life Care treats our clients like family.

Paladin Life Care is expanding and looking for exceptional Concierge Companions to join our team. This is a part-time position on Monday through Friday from 8am to 5pm. Evening hours may be required for special events. Local travel will be required 100% of the time. The Concierge Companion meets a wide variety of needs for Paladin Life Care’s clients and promotes their best quality of life. Many of our clients experience loneliness as they age. Their social circles shrink, and it’s easy for them to begin to feel isolated. As a Concierge Companion, you will be responsible for engaging with our clients and providing enjoyable, compatible companionship, meaningful conversation, and emotional support. We provide customized services to meet their specific needs in-home and outside the home. You will work with clients who are of sound mind and capable of handling their activities of daily living on their own. (No hands-on care)

**General Duties**
- Attend Paladin Life Care staff meetings for client updates and in-service and staff development as required
- Provide transportation and accompany clients for errands, such as hair appointments, prescription pickup, and shopping
- Provide transportation to appointments and bring clients into the facility for appointments
- Accompany clients on a refreshing walk or for light gardening
- Escort clients to the restaurant of their choice and provide conversation during the meal
- Assist clients with their correspondence, hobbies, or crafts
- Enjoy puzzles, play cards, board games, or other types of social games with clients
- Attend an entertainment event, social or family event, or special function with clients
- Perform other duties assigned by Management

**General Responsibilities**
- Uphold Paladin Life Care’s Mission, Vision, and Values
- Maintain the highest standard of confidentiality (HIPAA) in all areas of work
- Present yourself in a professional manner in all work circumstances
- Demonstrate problem-solving skills
- Anticipate potential issues and take appropriate measures to prevent or minimize them
- Demonstrate curiosity and take initiative to obtain knowledge that will enhance your skill set and contribute to the well-being of your clients
- Demonstrate attention to detail

**Position Benefits**
- Top pay
- Pay for travel time
- Referral bonuses
- Freedom to schedule your work around your life
- Mileage reimbursement
- Excellent team environment

**Position Requirements**
- Minimum of five years of work experience
- Bachelor’s Degree
- Participate in continuing education opportunities
- Strong written and verbal communication skills
- Self-motivated and able to multitask and manage multiple priorities
- Comfortable working both independently and in a team environment
- Able to stand, walk, climb stairs, and speak and hear effectively
- Proficient with computers, Microsoft Office products, and smartphones
- Dexterity needed to work effectively on a computer keyboard
- Ability to exert 20 pounds of force to push, pull, or lift
- Able to maintain a system for tracking billable hours
- Enter clear and concise detailed notes for billable hours within 48 hours of activity
- Provide transportation to appointments as needed
- Valid driver’s license, current car insurance, and a reliable mode transportation
- Must pass civil and criminal background checks
- Must be able to relate to small business owners

**Role/Relationships**
- Recognize that each client is a unique individual with his/her own beliefs and preferences that may influence decisions
- Establish and maintain a trusted relationship that empowers each client
- Maintain regular communication with clients, professionals, team members, and management
- Function independently as a Concierge Companion but seek input from supervisor and team members as needed

**Communication**
- Communicate effectively verbally and in writing within established timeframes
- Use professional writing skills when completing case notes and when communicating with clients and other professionals
- Enter and update information into Paladin Life Care’s secured data entry system and the client overview and calendars according to policy
- Document client notes based on established criteria:

- Enter notes within 48 hours
- Ensure that notes are clear, concise, and comprehensive
- Follow the established format for notes
- Ensure that notes are grammatically correct with no spelling errors
- Document reimbursements based on establishe