Server/ Desktop Administrator

ActioNet is looking for a **Server/ Desktop Administrator (Top Secret Clearance) **that is passionate about working in a sophisticated technology environment ensuring customer satisfaction in a fast paced and dynamic environment.

If you want to join a company that values customer service in IT systems and are open to commuting to Rosslyn, VA we want you to work for ActioNet.

**You're a great fit if**:

- Can fix anything like printers, scanners, workstations, etc. but mostly printers and workstations.
- You have pride in knowing that the people you support are leading America's foreign policy through diplomacy, advocacy, and assistance by advancing the interests of the American people, their safety and economic prosperity.
- You understand how to keep servers and workstations secure through patch management, security configuration and monitoring tools.
- You’re passionate about problem solving, providing the best resolutions in the shortest period possible, and providing superior customer support

**You'll love our System Administration position if**: _(This is the stuff you MUST have to be a fit)_
- You have 5+ years of IT experience
- ** Microsoft Endpoint Configuration Management Experience**:

- You have experience with Active Directory which includes creating, maintaining, transferring, and removing user accounts
- You have strong knowledge of the Windows platform and can troubleshoot desktop issues
- You have experience with System Administration activities that includes monitoring and management of system resources, monitoring and auditing system logs, back-up and recovery, security, and managing operating systems.
- You have a High School diploma and an **Active Top Secret clearance**

**We'll REALLY love you if**:_ (This is the bonus stuff that makes you stand out)_
- Have a CompTIA certification like Security+, Server+, Network+ or A+.
- Are a Microsoft Certified Administrator
- Have experience with ITIL concepts with a Fundamental certification
- You have experience with VMware Vsphere and troubleshooting virtual machines.
- You have knowledge of LAN/WAN networking including routers, switches and firewalls

**What your day will look like**:

- You will review daily risk scores and take actions to address variabilities and compliance issues.
- Provide support to servers on multiple networks and classifications.
- You’ll provide support for problem escalation beyond the first tier of help desk
- You’ll simulate or recreate user problems to resolve operating problems
- You’ll document and maintain procedure manuals

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 24+ years of stellar past performance, ActioNet is the premier Trusted Innogrator

**Why ActioNet?**

At ActioNet, our

**Passion for Quality**

is at the heart of everything we do:

- We are committed to make
**ActioNet a great place to work**

and continue to invest in our ActioNeters
- We are committed to our customers by driving and sustaining
**Service Delivery Excellence**
- We are committed to give back to our
**Community**

, help others and make the world a better place for our next generation

ActioNet is proud to be named as a Top Workplace for the tenth year in a row (2014 - 2023). We have 98% of Customer retention rate. We are passionate about the inspirational missions of our customers and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health and well-being of our nation.

**What's in It For You?**
As an ActioNeter, you get to be part of exceptional team and a corporate culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career. **Are you ready to make a difference?**
- ActioNet is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._