Customer Service Representative Iii

7 days ago

Iselin, United States Middlesex Water Company Full time

**Are we RIGHT for you?**

The word RIGHT stands for what we VALUE: Respect, Integrity, Growth, Honesty and Teamwork.

**Why join our team?**

Middlesex Water Company (NASDAQ:MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as

**Job Summary**:
Interact with all customers in a professional, pleasant and informative tone.

Successfully respond, resolve and process inquiries for general water, private fire protection and wastewater service customers within established Department performance metrics.

**Work Performed**:

- Respond, process and resolve customer inquiries.
- Maintain and update customer accounts; issuance of field activities (FAs), input of data for inspection orders, turn-ons and offs, rebillings, high bills, etc.
- Process TO DO’s to ensure accurate and timely billing.
- Prepare and send customer contact letters.
- Review and audit of post-meter reading route reports such as RPT 29 (exception report) and the unbilled list report.
- Analyze/correct crossed meter conditions
- Handle/bill stuck meter conditions.
- Process final bills.
- Process new service requests.
- On-line entry of transactions.
- Miscellaneous filing.
- Process cancel rebills.
- Monitor/log/process bankruptcy accounts.
- Process and control payments and pay plans.
- Monitor/prepare shut-off FAs and dispatch updated information to field personnel.
- Perform collection activities.
- Other duties and projects as assigned by supervisor.
- Process daily bank deposits, daily cash and control sheet.
- Assist Billing Specialist as back up.

**Qualifications**:

- High school diploma.
- Intermediate computer skills, including Excel and Word programs.
- Customer service experience.
- Excellent interpersonal and communication skills.

**Physical Requirements**:

- Use computer and calculator keyboard.
- Use written, verbal and audio communication and information sources.
- Retrieve and file documents.

**Americans With Disabilities Act**:

- Climbing ability.
- Visual acuity.
- Manual dexterity.
- Heavy lifting.
- Normal hearing.
- Walking ability.
- Must be able to smell.

**Middlesex Water Company and its' subsidiaries are an Equal Opportunity Employer.**

**No phone calls please. We thank all applicants in advance for their interest; however, only those applicants who are being considered for the position, or are currently employed by Middlesex Water Company will be contacted.

  • Customer Service Representative III

    4 weeks ago

    Iselin, United States Middlesex Water Company Full time

    Job DescriptionJob DescriptionAre we RIGHT for you?The word RIGHT stands for what we VALUE: Respect, Integrity, Growth, Honesty and Teamwork.Why join our team?Middlesex Water Company (NASDAQ:MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the...

  • Utility Service Representative III

    4 weeks ago

    Iselin, United States Middlesex Water Company Full time

    Job DescriptionJob DescriptionAre we RIGHT for you?The word RIGHT stands for what we VALUE: Respect, Integrity, Growth, Honesty and Teamwork.Why join our team?Middlesex Water Company (NASDAQ:MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the...

  • Customer Service Representative

    4 weeks ago

    Iselin, United States TDK Corporation of America Full time

    As a leader in the electronics industry, TDK Corporation of America offers everything from electronic components, materials and power supplies to factory automation systems, anechoic chambers, test systems and more. TDK is committed to technical excellence, steady growth and personal development. We value quality, customer service, positive attitudes,...

  • Utility Service Representative Iii

    2 weeks ago

    Iselin, United States Middlesex Water Company Full time

    **Are we RIGHT for you?** The word RIGHT stands for what we VALUE: Respect, Integrity, Growth, Honesty and Teamwork. **Why join our team?** Middlesex Water Company (NASDAQ:MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of...

  • Customer Service Representative III_

    18 hours ago

    Iselin, United States Middlesex Water Full time

    Are we RIGHT for you? The word RIGHT stands for what we VALUE: Respect, Integrity, Growth, Honesty and Teamwork. Why join our team? Middlesex Water Company (NASDAQ:MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of our services...

  • Utility Service Representative III

    4 weeks ago

    Iselin, United States Middlesex Water Company, Inc. Full time

    Are we RIGHT for you? The word RIGHT stands for what we VALUE: Respect, Integrity, Growth, Honesty and Teamwork. Why join our team? Middlesex Water Company (NASDAQ:MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of our...

  • Middle Market Relationship Manager III

    3 weeks ago

    Iselin, United States Citizens Full time

    Description The Relationship Manager III is the central contact person for Middle Market and Emerging Markets clients and is responsible for representing Citizens Bank well in the Community. He/she will be the Relationship quarterback and be responsible for the delivery and maintenance of a wide array of diverse bank products and services through cross-sell...

  • Secretary Iii

    4 weeks ago

    Iselin, New Jersey, United States Hackensack Meridian Health Full time

    Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...

  • Secretary Iii

    4 weeks ago

    Iselin, United States Hackensack Meridian Health Full time

    Overview Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one...

  • Senior Client Service Representative

    2 weeks ago

    Iselin, United States World Insurance Associates LLC Full time

    World Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World now has over 2,200 employees in over 260 offices across North America. With a billion dollar investment and significant growth plans in...

  • Senior Client Service Representative

    1 month ago

    Iselin, United States World Insurance Associates LLC Full time

    World Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and services from major providers, combined with attentive service from local agents.Founded in 2011, World now has over 2,200 employees in over 260 offices across North America. With a billion dollar investment and significant growth plans in...

  • Senior Client Service Representative

    4 weeks ago

    Iselin, United States World Insurance Associates LLC Full time

    World Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and services from major providers, combined with attentive service from local agents.Founded in 2011, World now has over 2,200 employees in over 260 offices across North America. With a billion dollar investment and significant growth plans in...

  • Senior Client Service Representative

    2 days ago

    Iselin, United States World Insurance Associates LLC Full time

    World Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World now has over 2,200 employees in over 260 offices across North America. With a billion dollar investment and significant growth plans in...

  • Senior Client Service Representative

    4 weeks ago

    Iselin, United States World Insurance Associates, LLC. Full time

    Job DescriptionJob DescriptionWorld Insurance is one of the fastest-growing insurance brokerage firms in the United States offering top products and services from major providers, combined with attentive service from local agents.Founded in 2011, World now has over 2,200 employees in over 260 offices across North America.  With a billion dollar investment...

  • Customs Entry Writer

    6 days ago

    Iselin, New Jersey, United States C.H. Robinson Full time

    Job TypeFull timeWe're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Customs Entry Writer. Is that you? You'll be responsible for the accurate and timely submission of customs entries for clearance through U.S. Customs and Border Protection and Partner Government Agencies (PGA). You'll serve as a knowledgeable...

  • Customs Entry Writer

    3 days ago

    Iselin, United States C.H. Robinson Full time

    Job TypeFull time We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next Customs Entry Writer. Is that you?  You’ll be responsible for the accurate and timely submission of customs entries for clearance through U.S. Customs and Border Protection and Partner Government Agencies (PGA). You’ll serve as a...

  • Relationship Manager III

    1 month ago

    Iselin, United States Provident Bank Full time

    POSITION SUMMARY Under general direction, this position is responsible for origination, evaluation and structuring of complex loan requests and transactions. Additional responsibilities will include portfolio management and cross-selling other Bank products and increasing the bank's visibility in the marketplace. MAJOR JOB RESPONSIBILITIES Solicits...

  • Relationship Manager III

    4 weeks ago

    Iselin, United States Provident Bank Full time

    POSITION SUMMARY Under general direction, this position is responsible for origination, evaluation and structuring of complex loan requests and transactions. Additional responsibilities will include portfolio management and cross-selling other Bank products and increasing the bank's visibility in the marketplace. MAJOR JOB RESPONSIBILITIES Solicits...

  • Customer Solutions Specialist

    1 month ago

    Iselin, United States WS Audiology Americas Full time

    Location: Hybrid, based out of our Iselin, NJ office Shift Hours: 10-6:30 pm EST Job Description: This position requires excellent verbal and written customer contact experience as we interact with our customers daily via phone calls, Live Chats, faxes, and e-mails. This position works together daily with many different departments including, Sales,...

  • Customer Solutions Specialist

    3 weeks ago

    Iselin, United States WS Audiology Americas Full time

    Location: Hybrid, based out of our Iselin, NJ office Shift Hours: 10-6:30 pm EST Job Description: This position requires excellent verbal and written customer contact experience as we interact with our customers daily via phone calls, Live Chats, faxes, and e-mails. This position works together daily with many different departments including, Sales,...