Appointment Scheduler
2 months ago
Women's Health Connecticut is seeking an Appointment Scheduler to support our fast-paced OB/GYN office in Westport
**Position**: Appointment Scheduler
**Location**:Avery Center for Obstetrics & Gynecology
**Address**:12 Avery Place Westport, CT 06880
**Hours/Schedule**:Monday
- Friday
**Employment type**: Full-time, 40 hrs per week
**Responsibilities**:
- Answer incoming calls and schedule appointments for patients
- Provide excellent customer service by addressing patient inquiries and concerns
- Maintain accurate and updated patient records in the appointment system
- Coordinate with medical staff to ensure smooth scheduling and efficient patient flow
- Follow established protocols for handling emergency calls and directing patients to the appropriate resources
**Experience**:
- Previous experience front desk/receptionist role, preferably in a healthcare setting.
- Familiarity with phone systems and appointment scheduling software.
- Previous EMR experience, is a plus.
- Strong communication skills, both verbal and written.
- Excellent organizational and multitasking abilities.
- Ability to remain calm and professional in high-pressure situations, such as emergencies.
Pay: $16.50 - $20.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
Medical specialties:
- Ob/Gyn
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)
- Multi-line phone systems: 1 year (preferred)
Ability to Relocate:
- Westport, CT 06880: Relocate before starting work (required)
Work Location: In person
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