Oracle Cc&b Application Analyst

2 weeks ago

Paramus, United States SINCERA CONSULTING Full time

*
- Foster a close relationship for collaboration with business users to facilitate requirements gathering, issue troubleshooting, and general business needs.
- Create functional design documentation for changes, fixes and enhancements based on business requirements, and work with the technical team where development is needed.
- Assist with user testing process aimed to result in user sign-off.
- Operate as a team player, ensuring clear communication within support group and providing assistance when needed.
- Follows change control process when implementing changes for the supported business function.
- Builds familiarity and support the interfaces to and from other systems that impact the assigned modules.
- Participate in all phases of project development life cycle.
- Provide Level 2 support to Batch Operation Team as needed for the resolution of incidents and ensure proper completion of all critical business automated processes. May at times require the assistance of a more experienced Analyst to resolve complex incidents.
- Provides regular status information, ad-hoc reports, and other documents aimed at keeping track of the support team’s progress.
- **Qualifications**Qualifications**Education/Experience/Background:Knowledge/Skills/Abilities**:Additional Information
- Bachelor's Degree in Business, Computer Information Systems, or a related field with 3 years of experience in a computer science, technology service, or management information systems environment at a minimum.
- Master's Degree in Business, Computer Information Systems, or a related field with 4 years of experience in a computer science, technology service, or management information systems environment is preferred.
- 4+ years of experience in Applications implementation or lifecycle development; demonstrated experience in planning, documenting, validating and testing technical solutions.
- 2+ years of supporting nightly batch operation.
- Proficiency with Oracle CC&B Application (required - 2 years minimum).
- Proficiency with Customer & Field Service modules (preferred).
- Experience with Mobile Workforce Management integration (preferred).
- Experience with external customer facing website integration (preferred).
- Knowledge of IS Change Control Process.
- Strong Communication Skills, both Oral and Writing skills that result in documented user requirements including process flows.
- Superior interpersonal and communication skills to facilitate business awareness in the business area along with all aspects of the development lifecycle involving user interaction.

Pay: $80,000.00 - $90,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance

Schedule:

- Monday to Friday

Application Question(s):

- How many years of experience do you have in Oracle CC & B?
- How many years of experience do you have in Mobile Workforce Management?
- What is your visa status?
- What is your expected salary?

Work Location: Hybrid remote in Paramus, NJ 07652

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