Team Member

6 days ago

Covington, United States Caring Transitions Full time

**Team Member**
Northern Kentucky - Part Time

Starting pay: $15-$18/hour

Hours: Part-time

**Job Description**:
Caring Transitions of Covington & Newport, KY is a family-owned and operated business seeking team members in the Northern Kentucky area who love to help others. We specialize in downsizing, estate sales, relocation services, and online auctions. Great for retirees, stay-at-home parents looking for part time work, or teachers looking for summer hours.

Team Members are responsible for providing exceptional customer service to clients while working closely with management and other team members to maintain operational standards and procedures. Consists of packing housewares and delicate items for our relocating clients, as well as unpacking and setting up the new home for our senior clients. The position has direct interactions with clients and members of the public at-large.

Roles and Responsibilities:

- Positive & Compassionate Attitude
- Provides exceptional customer service, greets clients and their families with a smile, and responds appropriately to customer issues
- Prompt and regular attendance on assigned shifts
- Safely pack/unpack and stage/resettle client household items
- Lifting of boxes/decor and some furniture within the home
- Light cleaning (dusting, sweeping, vacuum)
- Staging & preparing homes for sale
- Take photos/organize for online auction set-up, host pickups for auction ending
- Communicates in a positive manner with clients, peers, and managers
- Show compassion and patience to our senior clients who are downsizing
- And more, no 2 days are alike

**Qualifications & Skills**:

- High School diploma or equivalent
- Strong Organizational Skills
- Outstanding customer service skills
- Professional attitude and demeanor
- Ability to lift 30 pounds and move items as needed
- Comfortable working in a fast-paced environment
- Ability to interact productively with co-workers and function well in a team environment
- Valid driver’s license and reliable transportation
- Smart phone for scheduling, time-keeping, project management apps, finding locations, and texting

**Physical/Environmental Requirements**:

- Frequent walking, standing and/or lifting
- Must be able to stand, bend, kneel, and work for long periods of time
- Willing to work in dirty and/or cluttered environments
- Must be able to lift 25-30 pounds

What we need...
- Integrity in all things. People trust us, so we need to be worthy of that at all times
- Are compassionate, especially people dealing with difficult life decisions, and enjoy working with older adults
- Are curious but never judgmental
- Respect for all. This includes teammates we work with daily. Keeping it positive and fun
- A strong work ethic.
- Able to pass a background check (we are bonded and insured)
- Must have a valid driver’s license and dependable vehicle

Past experience in related fields would be great as well.
- Organizing, sorting & packing
- Photography, staging pictures, uploading
- Estate sales
- Antiquing, E-Bay, flea marketing

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