Loss Prevention Agent
2 weeks ago
**Summary**
This position will support the Loss Prevention Department as it relates to profit protection through the Shoplift Program at all applicable business ventures within Theme Park in Universal City, CA
**Responsibilities**
- Conduct undercover investigations to identify and apprehend shoplifters at Theme Park / Securitas to conclusion; understand and adhere to industry standard “5 Step” apprehension process
- Initiate professional apprehension of suspected shoplifters to Theme Park/ Securitas expectations
- Conduct interviews with apprehended shoplifters to recover all stolen property
- Prepare detailed reports, create and maintain electronic and physical evidence files of all observed theft incidents to Theme Park/ Securitas expectations
- Collaborate with law enforcement to report observed crimes per Theme Park/ Securitas policy
- Conduct CCTV surveillance and review as needed
- Develop and maintain partnerships with Theme Park Security as it pertains to job responsibilities
- Develop and maintain a working relationship with Law Enforcement
- Perform other duties as assigned
**Qualifications/Requirements**
- Minimum High School diploma or equivalent
- Minimum 1 year of experience in undercover shoplift detection and apprehensions
- Must be able to work a flexible schedule that meets the needs of a 24/7 365-day operation including special events which may occur outside of scheduled operating hours
- Must be flexible/willing to work extended (OT) hours on short notice
- Must be able to maintain confidentiality
- Able to work outdoors in varying weather conditions and walking/traveling to multiple venues throughout the day
- Must be willing/able to work in Universal City, CA
- Must be willing to submit to a background investigation
- Must have unrestricted work authorization to work in the United States
- Must be 18+ years or older
**Desired Characteristics**
- 2-3 years’ experience in undercover shoplift detection and apprehensions
- Ability to work independently and manage time effectively
- Strong verbal and written communication skills
Pay: $22.00 - $24.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
License/Certification:
- Guard Card (preferred)
Willingness to travel:
- 25% (preferred)
Work Location: In person
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