Implementation Manager

1 week ago

Florham Park, United States HR Acuity LLC Full time

Overview:
We're seeking an Implementation Manager who will have the opportunity to manage our customers' journey with the HR Acuity suite of solutions. HR Acuity, the only technology platform specifically built for employee relations and investigations management, is focused on providing a top tier implementation experience for our enterprise clients.

**About Us**: HR Acuity® is the leader in employee relations and investigation solutions. At our core, we help organizations standardize how employee-related events are investigated, documented, and reported. Our disciplined and predictive approach to managing workplace issues helps our clients/partners build trusted, inclusive cultures where employees feel safe.

**Why work here?** Working at HR Acuity® means being part of an inclusive, diverse culture. You’ll work alongside people who are passionate about thinking creatively, acting quickly and letting the best ideas drive innovation for our Fortune 500 clientele. As part of the HR Acuity team we encourage you to **#BeBold** to try new things and give you the tools to **#WorkSmarter **so that we can be **#BetterTogether. **If being part of the growth story in a start up environment excites you we'd love to chat

**_
Fair Culture Warning: _**

**_This is an “All-in Zone”_**_ _**_Everyone from our woman-owned CEO and founder to each individual team member embraces our #All-in mindset. We stop at nothing to hit our goals and move at the speed of ER, but don’t worry, we like to have a lot of fun doing it. If this sounds like you keep reading _**

**_
Click _**_here_**_ to learn more about our values and benefits_**

The Opportunity:

- **Implement**: Spearhead the client implementation process, including kick-off, workshops, configurations, integrations, adoption, and training.
- ** Project Management**: Manage multiple projects, ensuring seamless communication and adherence to timelines.
- ** Communication**: Maintain consistent communication with leadership, project teams, and clients.
- ** Relationship Management**: Lead the implementation lifecycle, fostering robust relationships with key HR Acuity clients and ensuring their organizational needs are met with excellence.
- ** Creative Planning**: Develop structured project plans to expedite clients’ time to value and establish trust.
- ** Make an Impact**:Mentor clients on businessness process optimization and change management, ensuring successful adoption of our solutions.
- ** Cross-Collaboration**: Collaborate across the organization to address client concerns and meet project deadlines.

Qualifications:
Experience
- At least 5 years of software implementation experience, SaaS experience is a plus
- Change Catalyst: Proven ability to drive organizational change.
- Effective Communicator: Skilled in enhancing processes and implementing change through creative communication.

**Skills**:

- Autonomous Worker: Self-starter with the ability to work independently.
- Strong Communication Skills: Exceptional oral and written communication, including facilitating training and leading executive meetings.
- Organizational Proficiency: Strong organizational, prioritization, and analytical abilities.
- Adaptability: Quick learner, ready to master new systems and processes.
- Collaborative Influence: Able to work effectively across various organizational levels.
- Client Satisfaction Champion: Track record of enhancing client satisfaction through engagement and communication.
- Agile Project Manager: Capable of managing multiple enterprise-level clients in dynamic environments.
- Cross-Functional Collaboration: Experienced in working with engineering, product, and customer support teams.

Perks and Benefits:
**Compensation**:The pay range for this position is expected to be between $90,000 to $110,000 however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.

**Benefits**:

- Stay healthy and happy with our comprehensive medical, dental and vision plans.
- You can also choose from FSA or HSA options to suit your needs.
- Save for your future with our 401K plan that matches your contributions.
- Enjoy paid leave for various life events, such as sickness, disability, or parenthood.
- Own a piece of the company with our #Allin Shares Program.
- This is a fully remote position.

**Perks**:

- Take a break from work with our unlimited PTO policy to refresh and recharge.
- Company paid holidays, birthday day

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