Regional Director of Operations, Prenuvo Clinics

2 weeks ago

Chicago, United States Prenuvo Full time

**About Us**

At Prenuvo, we believe that early disease detection is a pathway to better health outcomes and overall peace of mind for patients and their families. When it comes to health, knowledge is power and Prenuvo puts that power directly into the hands of patients with in-depth data, actionable insights, and innovative services.In order to shift healthcare from reactive to proactive, Prenuvo is building the preventative health clinic network of the future. Prenuvo currently operates preventative screening clinics in Vancouver, Silicon Valley, Dallas, Boca Raton, Minneapolis, Los Angeles, New York City, Bethesda, Chicago, and Atlanta, with more clinics in North America and internationally in the next 2 years. Our patient mix includes a combination of self-referred patients as well as physician-referred, from primary care doctors as well as specialists.

**We are seeking an innovative and dynamic operational leader to fill the role of Regional Director of Operations** to oversee the day-to-day operations of several clinics within each region. To support our worldwide network of clinics we are building the preventative health network of the future which is initially centered around Prenuvo's whole body MRI scan.

**_There are 4, full-time positions open for this role across our North American clinical footprint. _**
**_This position is open to applicants within commuting distance of one of our North American clinic locations in Boston, Silicon Valley, Dallas, Boca Raton, Minneapolis, Los Angeles, New York City, Bethesda, Chicago, and Atlanta._**

**What You'll Do**
- Oversee day-to-day operations of 3-5 clinics, depending on clinic size and geographic spread
- Ensure that the physical environment and culture of each clinic reflect the highest values of Prenuvo's mission and of healthcare more generally
- Manage the leadership of each local clinic, including the radiology technologist teams, the patient concierge teams, and - for select larger clinics - the operations managers
- Work with various internal stakeholders to help ensure that each clinic functions a safe, high quality, efficient, and economically viable site of service
- Own KPIs related to clinic safety, quality of care, patient experience, and clinic economics
- Establish a high reliability culture within your region to ensure that organizational challenges are understood and analyzed through a just culture framework to drive continuous quality improvement at every level within your span of control
- Partner with Prenuvo's enterprise leaders in Clinic Technology and Patient experience to ensure the seamless and standardized deployment of new workflows and processes across clinics within your region
- Partner with the Sales and Clinical Integration teams to communicate Prenuvo's value proposition to patients, providers, health systems, and employers within your region

**What You'll Bring**
- Clinical qualifications (e.g. RN, RT, NP, MD degree or other)
- Healthcare management qualifications (e.g. MBA, MHM, MHA, MPH, etc.)
- 5+ years patient care experience, with at least 2 in an ambulatory setting
- 5+ years management experience
- Prior accountability for P&L and/or budgets > $10M
- Prior experience in hospitality, consumer medicine, or a concierge practice is preferred
- The ability to effectively communicate and collaborate with diverse stakeholders
- A passion for building new teams and processes for the benefit of patients, Prenuvo providers, and referring physicians
- Proficiency in practice management software, Microsoft Office, Google Applications, electronic medical records (EMR), and other healthcare IT systems
- Excellent organizational and problem-solving abilities, with a keen attention to detail.
- Ability to work effectively under pressure and adapt to changing priorities in a rapid-growth environment
- High tolerance for ambiguity (prior healthcare start-up experience a plus)
- Commitment to maintaining patient confidentiality and upholding ethical standards in healthcare

**What We Offer**
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we're doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our well-being - we have a flexible vacation policy and we will encourage you to use it
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- **The base salary for this role ranges from $175,000 - $200,000 in local currency, depending on experience.**
- We are an equal-opportunity employer and val

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