Mltc-operations Specialist

2 weeks ago


Kew Gardens, United States RiverSpring Living Full time

Overview:
RiverSpring Health Plans serves over 18,000 frail individuals and help them live in their homes and independently for as long as possible. Join our compassionate and dedicated team and make a difference in the lives of our members at RiverSpring Health Plans. Operation Specialist is responsible for performing a variety of clerical, administrative, customer service and coordination activities in order to support member service deliveries and ongoing team responsibilities.

**Responsibilities**:
The Operations Specialist supports the provision of care plan. S/he may order services for members (equipment and supplies, transportation, personal care, etc.), take requests for services from members, assist Nurse Care Managers with member interactions, and take authorizations from Nurse Care Managers for processing.

Qualifications:
High School Diploma (or General Education Degree (GED)) required. Some college/ Business school preferred or equal experience. Medical billing or terminology experience strongly preferred. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before customers or employees of organization may be required to also speak another language; necessary for communication with members. Bilingual Russian preferred
- Must be able to type 45WPM.

Compensation: Min. $24.0384 hourly - Max. $26.4423 hourly

Our staff are our greatest asset and as such we offer an excellent and comprehensive benefits package which includes:
**HEALTH & INSURANCE BENEFITS**

Medical and Prescription Drug

Company-Paid Dental

Company-Paid Vision

Company-Paid Life Insurance and Accidental Death & Dismemberment

Company-Paid Short-Term Disability

Company-Paid Long-Term Disability

Health Care Flexible Spending Account

Dependent Care Flexible Spending Account

Employee Assistance Plan

Additional Life Insurance options for the employee and family members

Additional Disability options

403(b) Plan, with a **generous** employer contribution

**TIME OFF BENEFITS**
Holidays

Personal Days

Sick Days

Vacation

**ADDITIONAL BENEFITS**
Bereavement Days

Cell Phone Discount Plan

Commuter Plan

Jury Duty Days

Marriage Days

Pet Insurance Discount Plan

Tuition Assistance

Wellness Programs

Years of Service AwardsEOE



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