Team Member

2 weeks ago

Washington, United States TaKorean - Korean Taco Grill Full time

**Position**:Team Member

**Area**:Restaurant Operations

**Reports to**:General Manager

**Supervises/directs**:N/A

**Location**:Washington DC

**About our culture**:
At TaKorean, we strongly believe that positive team dynamics are critical to our success and encourage shared leadership, responsibility, and commitment to team goals in order to provide _memorable customer experiences_ and create a great team culture.

**Position overview**:
In order to create an environment of teamwork and to promote from within, Team Members are cross-trained on all working positions - taco line, cash wrap, food prep, etc. They create _memorable customer experiences_ by making eye contact, extending friendly greetings, and providing fast, helpful service. When preparing food, Team Members maintain a clean work area, follow recipes and always adhere to the Local Health Code. Team Members take pride in extremely clean restaurants and serving fresh, healthy food to our customers with a smile.

**Main responsibilities**:

- **Customer experience.** Ensure that the TaKorean customer experience is the best it can be by always making eye contact and being friendly to customers.
- **Food prep. **Consistently follow the proper recipes and procedures to complete food preparation neatly and in a timely fashion.
- **Miscellaneous. **Assist others complete their tasks whenever possible.

**Additional responsibilities**:
*Complete all tasks as assigned efficiently and in a timely manner. *Assist others comply with BOH and FOH standards related to restaurant operations and customer interface, respectively.

**Among the skills/competencies needed to achieve their responsibilities, Team Members need to**:
*Be flexible and adaptable to meet the needs of customers and other team members. *Have the ability to communicate effectively with customers and other team members. *Demonstrate a friendly and cheerful attitude towards customers and other team members.

**Next steps**:
While the Team Member position is an entry level position, it is a stepping stone to greater opportunities. Team Members that take care to develop their skills and exceed expectations should be able to quickly advance into a position with greater responsibility and higher pay.

Team Members are evaluated by General Managers twice a year to openly discuss how they have developed their skills and competencies related to providing _memorable customer experiences_, preparing food consistently, and creating a positive work environment.

**Positive evaluations result in Team Members being promoted to Grill Masters or Prep Leads.**

Available shifts and compensation: We have available shifts all days of the week. Compensation is $17.50 - $18.50/hour.

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