Information Systems Support Specialist

3 weeks ago

Lakewood Ranch, United States Davies Claims North America Full time

**About Us**

At Davies, we get it... you are not just looking for a job, you are looking to build a life and a career. We believe in our people and realize that our success is a direct result of creating a learning atmosphere, leadership opportunities, and promoting from within. We believe that engaging in corporate social activities and working together as a team is a vital part of the Davies culture.

With a multinational global team, Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated, and global businesses. At Davies Group, we help clients to manage risk, operate core business processes, and to transform and grow. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, and change management.
- Are you looking for a company that is Dynamic and Innovative where the employees are Connected and Succeed Together? If so, Davies may just be the right choice for you._

**Job Overview**

Davies Claims North America is looking for an **Information Systems (IS) Support Specialist** to join our growing team Reporting to the IS Operations Supervisor, you will provide assistance and advice to teammates and clients using computer software or equipment and support information technology (IT) and other Claims Solutions employees within the company.

To be successful in this role, you need to be detail-oriented, demonstrate excellent problem-solving skills, have the ability to manage and prioritize tasks, excel in a fast-paced environment, communicate effectively with clients and teammates, and be proficient in Microsoft Office. You must have at least one year of experience in an IT Support, Administrative support, or a similar role. Additionally, you will need the ability to learn new technologies and areas related to information technology and the insurance industry. It is preferred that you have an interest in an Information Technology career. This role is a full-time, office-based position at our Lakewood Ranch office with potential for a hybrid schedule after a specified amount of time.

**Responsibilities and Duties**
- Create daily checks for client checking accounts
- Data updates and maintenance of systems, including but not limited to, analyze client hierarchy, changes and perform system updates, new user adds for client’s access to various systems, add/maintain vendors in claims system, new client setups in various systems
- Provide first level IT help desk support
- Monitor tickets and work assignments to meet assigned deadlines and SLAs
- Logging all service requests and updating tickets as needed
- Availability to work variable schedule between the hours of 7:30 a.m. and 5:00 p.m.
- Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
- Perform other duties as assigned

**Experience and Qualifications**

Required
- One year of administration, customer support, or data management experience
- Proficiency in Microsoft Office Suite
- Possess exceptional communication skills, both written and verbal
- Display strong organizational and planning skills
- Demonstrate excellent time management skills and ability to multi-task and prioritize work
- Possess a team-player mindset and demonstrate willingness to collaborate and promote team culture

Preferred
- AA or BA/BS degree or equivalent work experience
- Experience in the insurance industry or information technology administration
- Prior use of Zendesk or ServiceNow ticketing systems

**Knowledge, Skills, and Abilities**
- Proactive, independent, and takes initiative with consistent follow through
- Superb communication skills, verbal and written, conducted in a timely manner
- Superior time management skills with capability of working with and meeting deadlines
- Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
- Excellent team player with interpersonal skills
- High level attention to detail and problem-solving skills
- Capable of working collaboratively and independently with mínimal supervision
- Exhibit discretion with sensitive and confidential information
- Display a comfort level working with key people at all levels within an organization

**Essential Requirements**
- Must have US work rights
- Must speak English
- One year of administration, customer support, or data management experience
- Proficiency in Microsoft Office Suite
- Possess exceptional communication skills, both written and verbal
- Display strong organizational and planning skills
- Demonstrate excellent time management skills and ability to multi-task and prioritize work
- Possess a team-player mindset and demonstrate willingness to collaborate and promote team culture

**Other Duties**

  • Customer Support Specialist

    2 weeks ago

    Foothill Ranch, United States GATEKEEPER SYSTEMS Full time

    **CUSTOMER SUPPORT SPECIALIST** **GATEKEEPER SYSTEMS, INC.** **Foothill Ranch, CA** **_ Gatekeeper Systems_**_ stands proudly as the foremost global leader in retail loss prevention, operations management, and analytics, with our headquarters based in Foothill Ranch, California. _**_We maintain a strong presence across the globe, with offices in the UK,...

  • Senior Information Security Specialist

    1 week ago

    Lakewood, United States Modoc Tribal Enterprises Authority Full time

    Eagle TG is seeking a dynamic, proactive, and self-starting Senior Information Security Specialist to join our team in Lakewood, CO.  Missing a certification for this position?  Eagle TG will work with candidates that are otherwise fully qualified to help them obtain required certifications such as CompTIA Sec+, ITIL, CISSP, and other required...

  • Insurance Follow-Up/AR Specialist

    2 days ago

    Lakewood Ranch, United States Healthcare Firm Full time

    Job DescriptionJob DescriptionWe are seeking an Insurance Specialist to join our team!Responsibilities for Insurance SpecialistDealing with claims review, submitting reconsiderations and appeals to payersObtain and verify insurance authorizations for office appointments and proceduresResponsible for ensuring insurance companies and medical practices are...

  • Insurance Follow-Up/AR Specialist

    4 days ago

    Lakewood Ranch, United States Healthcare Firm Full time

    Job DescriptionJob DescriptionWe are seeking an Insurance Specialist to join our team!Responsibilities for Insurance SpecialistDealing with claims review, submitting reconsiderations and appeals to payersObtain and verify insurance authorizations for office appointments and proceduresResponsible for ensuring insurance companies and medical practices are...

  • Knowledge Systems Specialist

    2 days ago

    Lakewood, United States Halvik Full time

    Halvik is looking for an Intermediate Knowledge Systems Specialist to support our government client at Joint Base Lewis - McChord, Washington. The right candidate will be willing to work on-site and have a Secret Clearance. Responsibilities. Your responsibilities will include: Implement, manage, and support Knowledge System Tools. Engage as the Subject...

  • Human Resources Information System Analyst

    2 weeks ago

    Lakewood, United States Knipper Health Full time

    The HRIS Operations Analyst is responsible for the administration of the employee-lifecycle with a specific focus on employee onboarding and offboarding. The HRIS Operations Analyst will maintain data integrity through data audits and periodic review and will provide technical and administrative support to HR and internal clients. The incumbent will assist...

  • Applications Systems Support Engineer

    2 weeks ago

    Lakewood, United States Perma Pure LLC Full time

    WE WILL ONLY CONSIDER CANDIDATES WITHIN COMMUTING DISTANCE TO LAKEWOOD, NJ - NO RELOCATION PROVIDED. NO AGENCIES PLEASE!We are seeking a knowledgeable Applications/System Support Engineer to provide excellent support to our internal and external teams. Person must have a good understanding of how the applications/systems work and perform troubleshooting,...

  • Applications Systems Support Engineer

    2 weeks ago

    Lakewood, United States Perma Pure LLC Full time

    WE WILL ONLY CONSIDER CANDIDATES WITHIN COMMUTING DISTANCE TO LAKEWOOD, NJ - NO RELOCATION PROVIDED. NO AGENCIES PLEASE!We are seeking a knowledgeable Applications/System Support Engineer to provide excellent support to our internal and external teams. Person must have a good understanding of how the applications/systems work and perform troubleshooting,...

  • Applications Systems Support Engineer

    1 week ago

    Lakewood, United States Perma Pure Full time

    WE WILL ONLY CONSIDER CANDIDATES WITHIN COMMUTING DISTANCE TO LAKEWOOD, NJ - NO RELOCATION PROVIDED. NO AGENCIES PLEASE! We are seeking a knowledgeable Applications/System Support Engineer to provide excellent support to our internal and external teams. Person must have a good understanding of how the applications/systems work and perform troubleshooting,...

  • Human Resources Information System Analyst

    3 weeks ago

    Lakewood, United States Knipper Health Full time

    The HRIS Operations Analyst is responsible for the administration of the employee-lifecycle with a specific focus on employee onboarding and offboarding. The HRIS Operations Analyst will maintain data integrity through data audits and periodic review and will provide technical and administrative support to HR and internal clients. The incumbent will assist...

  • Human Resources Information System Analyst

    3 weeks ago

    Lakewood, United States Knipper Health Full time

    The HRIS Operations Analyst is responsible for the administration of the employee-lifecycle with a specific focus on employee onboarding and offboarding. The HRIS Operations Analyst will maintain data integrity through data audits and periodic review and will provide technical and administrative support to HR and internal clients. The incumbent will assist...

  • Service Sales Support Specialist

    4 weeks ago

    Lakewood, United States ABB Full time

    Service Sales Support SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Direct Support Professional

    2 days ago

    Lakewood, United States Royal Community Support Full time

    Looking for a great part-time opportunity? **Royal Community Supports is looking for a self-motivated, energetic Direct Support Professional to support an Individual who lives in Lakewood/ Jackson area, NJ** Jackson/Freehold - Are you a F/T DSP looking for a P/T DSP job that pays well but takes up little time? We have the DSP job for you - adult in Jackson...

  • Support Specialist

    2 weeks ago

    Lakewood, United States Javen Technologies Full time

    In this role, you will make an impact in the following ways: • Troubleshoots, assembles, installs, tests and maintains mechanical systems using all necessary tools to keep equipment available and capable. Learns and understands the protocols of working safely with electricity and other energy sources with industrial equipment. May work independently and...

  • LCSW Intake Specialist

    7 days ago

    Lakewood, United States Center For Health Medicine And Dentistry Full time

    DescriptionPosition Overview:CHEMED Health is seeking a highly skilled Licensed Clinical Social Worker (LCSW) to join our dynamic team as an Intake Specialist. The LCSW will play a pivotal role in the initial assessment and triage process, ensuring that patients are efficiently and effectively connected with the appropriate LCSW for ongoing care.Key...

  • Student Trainee

    1 month ago

    Lakewood, United States Environmental Protection Agency Full time

    Summary This position is in The Office of Enforcement and Compliance Assurance. About OECA: This is an office-centered position*--you must physically report to one of the duty stations stated in this announcement on a regular basis (location TBD after candidate selected). *Work-from-home flexibilities may be authorized as described in the Benefits...

  • Vocational Specialist

    1 week ago

    Lakewood, United States Skookum Educational Programs Full time

    Join Skookum and make a difference! Skookum is: A national leader in employment of individuals with disabilities and veterans. Comprised of a growing dynamic team of social entrepreneurs. Operating self-sustaining businesses across 13 states and the District of Columbia, with over 1,300 employees. Dedicated to providing incredible customer experience to our...

  • Network Technical Specialist

    1 week ago

    Lakewood, United States Parker Hannifin Corporation Full time

    Network Technical Specialist Location: CLEVELAND, OH, United States Job Family : Information Technology Job Type : Regular Posted : May 2, 2024 Job ID: 48727 Back to Search Results Job Description Apply Now > Save Job Job Saved Join Parker Hannifin's Digital & IT Team located at our Global Headquarters in the suburbs of Cleveland, Ohio! We are actively...

  • Student Rec

    1 week ago

    Lakewood Ranch, United States Charter Schools USA Full time

    JOB PURPOSE Collects data and documentation and enters student and school data into district/parish and CSUSA student information system(s) following state and district/local requirements to ensure optimal student support and funding. Works with school leaders, marketing, enrollment, curriculum, operations, and student support stakeholders to collect and...

  • Building Automation Systems Specialist

    4 weeks ago

    Lakewood, United States SIEMENS AG Full time

    Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know tha Specialist, Systems, Building, Automation, Senior, Mechanical, Manufacturing