Center Associate

4 weeks ago

Laguna Niguel, United States The UPS Store #4529 Full time

**Senior Center Associate**
**The UPS Store - Laguna Niguel, CA**

The following is a list of responsibilities associated with this position:

- Notary Public License is preferred or ability to obtain in the first 3 mos of employment
- Greet customers as they enter and determine how to both meet and exceed their expectations
- Deliver exceptional customer service through efficient customer interaction and quality product delivery
- Become knowledgeable on all products/services including shipping, printing, mailboxes, and notary services
- Utilize all equipment safely and efficiently along with POS software
- Pack contents for shipping or ecommerce returns programs using established procedures and products based on customer needs/requirements
- Receive, sort and place mail in mailbox modules accurately
- Take ownership of customer shipping needs while offering viable solutions
- Take daily action to learn all product and service offerings and alternative solutions
- Maintain a clean, organized, and safe working environment.
- Ensure the store is clean and presentable within The UPS Store guidelines
- Successfully complete required training courses
- Perform other duties as assigned
- Flexibility within schedule is required as needed

**Prior UPS Store experience is preferred**
**Job Types: Full-time, Part-time**
**Pay: $17.00 - $19.00 per hour based on experience and required credentials**

**Benefits**:

- Employee discount
- Flexible schedule

Shift:

- Day shift

Weekly day range:

- Monday to Friday
- Weekend availability

**Education**:

- High school or equivalent (preferred)

License/Certification:

- Certified Notary Public Preferred

**Experience**:

- UPS Store or Retail experience is a must - minimum 2 Years.
- Customer Service: 2 years.
- Cash handling: 2 years

**Other Skills and Abilities**:
Ability to lift 50 lbs regularly
Ability to type 50 words per minute
Ability to stand and interact with customers for extended periods of time
Manual hand dexterity required to operate POS, copiers and other office equipment and complete customer

**Work Location: One location; 30262 Crown Valley Pkwy - Unit B; Laguna Niguel CA 92677**

**Job Types**: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Flexible schedule

Shift:

- 4 hour shift
- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday
- Weekends as needed

License/Certification:

- Certified Notary Public (required)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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