Customer Service Representative

3 weeks ago


Gurnee, United States SJH Derm Full time

SJH Derm is looking for someone to join our organization We are a group of 5 dermatology offices growing our team. We are looking for an enthusiastic Customer Service Representative who can work in a fast-paced environment at our Gurnee location. You will be the face of the company as you greet our patients.

As a Customer Service Representative, you will:

- Check in patients
- Respond promptly to patient inquiries
- Collect payment for services and product
- Acknowledge / resolve any issues that may arise
- Communicate effectively with colleagues through various channels
- Provide feedback on the efficiency of the customer service process
- Check out and/or rebook patient appointments

About us: North Suburban Dermatology Associates is a part of SJH Derm, a physician driven, and employee-owned organization comprised of 5 dermatology practices within the Chicagoland area. Our practices have deep-seated roots within their communities, and our patients are our top priority. We pride ourselves on providing outstanding customized care. We are proud to be physician driven and employee owned

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Ability to Relocate:

- Gurnee, IL 60031: Relocate before starting work (required)

Work Location: In person



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