Front Desk Associate

2 months ago

Buffalo Grove, United States Medovate LLC Full time

**SEEKING QUALIFIED CANDIDATE**

**Medovate Dermatology is a mission-driven, and growing dermatology practice dedicated to delivering the highest standard of patient care. Our collaborative of board-certified dermatologists delivers individualized treatment rooted in compassion, excellence, and innovation.**

We are looking for a Front Desk Associate to serve as our patients first point of contact and manage the front end of our office. Front Desk Associate responsibilities include greeting and checking-in patients, answering phones, scheduling appointments, and other administrative tasks. If you have a knack for customer service, experience in the health field, and excellent organizational skills, we would like to meet you. Ultimately, we are looking for a friendly individual who is honest, humble, willing to learn, loves hospitality, and is a team player that is willing to ask for help.

**Responsibilities**
- Perform all check-in, check-out and professional greetings for patients
- Direct appointment scheduling to optimize both provider availability and patient satisfaction
- Answer patient questions and providing assistance when necessary
- Distribute forms and paperwork to patients, ensuring all information is correct
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Maintains business office inventory and equipment by checking stock to determine inventory level, and scheduling equipment service and repairs

**Skills**
- Communication skills to converse clearly over the telephone and in person
- Organization and time management to manage a variety of tasks effectively
- Attention to detail to schedule patients correctly and communicate any scheduling difficulties
- Technological skills such as google apps, EHR proficiency and computer/scheduling programs
- Interpersonal skills to interact positively with patients who may be upset or stressed

**Qualifications**
- High School Diploma/GED required
- 1-2 years of customer service experience required, 1 year of clerical experience in a medical office preferred

Pay: $15.00 - $19.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Clinic
- Private practice
- Telehealth

Medical specialties:

- Dermatology
- Surgery

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- Medical receptionist: 3 years (preferred)
- EHR systems: 3 years (preferred)

Work Location: In person

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