Housing Hotline Associate

2 weeks ago

Chelsea, United States Opportunity Communities Full time

**Position Summary**

**Organization Overview**

Our CONNECT program is a Financial Opportunity Center and partnership of community and nonprofit organizations where residents of our communities can get support to remain in or secure a home, find a better job, improve household finances, and make realistic, achievable plans for a strong financial future all in one place. You can find more information about CONNECT here.

**Duties and Responsibilities**:

- Work with families to understand their goals and develop medium-term housing sustainability plans.
- Refer clients to other critical resources, services, and programs within and outside of
- Record outcomes and the progress of clients served.
- A commitment to TND’s mission.
- Experience with rental assistance programs or housing case management.
- Experience working with partner organizations.
- Bilingual in English and Spanish.
- Excellent oral and written communication skills.
- Strong computer skills (we regularly use Gmail, Google Docs, Google Drive, Microsoft Word, PowerPoint, Excel, DropBox, Salesforce, Canva, and Zoom).
- Detail-oriented, well-organized, and ability to work in collaboration and independently.
- Familiarity with Revere, Chelsea, Everett, MA, and surrounding communities.

CONNECT and TND.

**Desirable Qualifications**:
**To Apply**:
Send a cover letter and a copy of your resume.

TND is committed to diversity, equity, and inclusion in hiring and it is important to us to bring members onto our team who are passionate about our mission and reflect the BIPOC, immigrant, and linguistic backgrounds of the communities we serve.

Opportunity Communities (OppCo) provides human resources for TND.

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